IT Support Engineer: Advanced Troubleshooting & Mentoring
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-06-18
Listing for:
Role, Inc.
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Role, Inc. in Wilmington, North Carolina, is looking for an IT Help Desk support professional. This role involves providing second-level technical support, troubleshooting hardware and software issues, and mentoring junior team members. You will manage day-to-day IT operations and participate in complex project initiatives.
The ideal candidate should have a degree in Computer Science or IT with at least 2 years of experience, strong knowledge of Windows and macOS, and excellent customer service skills. Join us to thrive in a dynamic environment!
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