Senior Project Manager

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Department of Health and Human Services

SEC OFFICE – INFORMATION TECHNOLOGY

IT Project Manager II (NS)

DT12

This position will manage IT projects, supporting overall DHHS PMO processes and methodologies, modifications and enhancements to PMO management processes and project management methodologies; managing IT project activities to ensure adherence to procedures and standards. The primary responsibility is to manage projects of small to medium size with relatively simple scope and complexity, focusing on meeting project commitments, including communications with sponsors, stakeholders, etc.

The position could lead one or more smaller or one medium‑sized project. It participates in meetings with DHHS IT project teams, DHHS IT support teams, DHHS IT management, and DHHS IT Division senior support function staff. The role will ensure coordination and communication between DHHS IT projects and the Office of the State Chief Information Officer (CIO), Department of Information Technology (DIT)/Technology Strategy and Standards (TSS), and the DIT/Enterprise Project Management Office (EPMO).

• Demonstrated experience in business and technical analysis of medium to large sized projects with high complexity IT projects.
• Extensive experience in IT project management, IT procurements, vendor/contract management, and QA methodologies, processes and standards.
• Documented experience in IT project budgeting, cost estimation, and financial tracking for IT projects.
• Demonstrated experience working in a team environment, a matrixed environment and facilitating project/program expectations to both internal and external teams to ensure the project remains within specified scope and is within time, cost, and quality objectives.
• Experience developing detailed project plans and schedules, providing work direction and leadership to assigned projects or programs including sub‑projects and at times individual project members; including scheduling, assignment of work and review of project efforts using a strong blend of Project Management business analysis and technical experience.
• Knowledge of monitoring and auditing project milestones and critical dates to identify potential jeopardy of project schedule while identifying ways to resolve schedule issues, providing required project status reporting, assessing variances from the project plan, gathering metrics, and developing and implementing changes as necessary.
• Strong softening and team‑leadership skills: excellent written and oral communication, conflict resolution, creative thinking, problem‑solving, and attention to detail.
• Proactive, quality oriented, able to work independently with minimal supervision.
• Direct client contact experience with sensitivity and commitment to business problem solving.
• Adaptability to new circumstances in a changing business environment, strong understanding of current and emerging technologies and how other enterprises are using them to drive digital business.

• Ability to manage, organize, and lead large, complex IT projects and multidisciplinary project teams.
• Hands‑on experience identifying, assessing, and mitigating project risks and issues, including effective budget monitoring and control.
• Strong knowledge of IT vendor management practices and coordination with external partners.
• Extensive experience with Waterfall, Agile, and Hybrid methodologies, including evaluating alternative solutions and presenting project risks, issues, and technology recommendations to senior leadership.

Salary Grade Range: $ – $.…