Industrial IT Technician

Industrial IT Technician

Location: Onsite at Wilmington, NC

Duration: 12 Months

Eligibility: Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.

Scope of Position: Responsible for first-level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant's objectives, drive cost reduction efforts and participate in capacity expansion efforts.

• Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations.
• Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces.
• Support process and product optimization/improvement efforts.
• Participate in capital projects.

Associate's degree (EET, Industrial Automation, Mechatronics)

1-3 years of related experience in PC Hardware/Equipment Troubleshooting

• Ability to read schematics
• Peripheral support, touchscreens, thermal printers, barcode readers etc.
• General Windows PC support for production equipment
• Imaging and setup of new PC systems

• Thermal label printers, RFID systems
• Low voltage control systems 24v Analog, Digital, Thermocouples etc.
• Point-to-point troubleshooting
• General knowledge of Network Switch operation

• Able to communicate equally well with engineers, production associates, and managers
• Able to work in a team-oriented environment
• Self-motivated, Independent, High Initiative

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.