Senior Wireless Engineer

UNC–Chapel Hill's IT Services offers a position for a Senior Wireless Engineer to support daily operations of the campus' wireless network and to lead the migration from Aruba to Cisco Meraki.

• Monitoring and maintaining the wireless infrastructure and associated network services
• Supporting the campus-wide migration from Aruba to Cisco Meraki, including configuration, validation, and building cutovers
• Troubleshooting connectivity and performance issues across the full client and infrastructure path, including wireless association, authentication, NAC, RADIUS, DHCP, switching, routing, DNS, and wireless platform operations
• Creating predictive wireless designs and performing site surveys to support new construction, renovation, and operational initiatives
• Supporting wireless platform lifecycle activities, including firmware management, feature validation, and operational testing
• Working directly with campus stakeholders to provide technical guidance and practical recommendations for wireless deployments and related technologies
• Evaluating new technologies and operational improvements that strengthen service quality, scalability, and user experience
• Participating in operational support, maintenance activities, and on-call responsibilities as needed

Successful candidates will demonstrate strong troubleshooting ability, intellectual curiosity, clear communication skills, and the ability to work well within a collaborative engineering team.

Master’s and 1‑2 years’ experience; or Bachelors and 2‑4 years’ experience; or a combination of related education and experience in substitution.

• Demonstrated experience working with 802.11 technologies in an enterprise environment

• Experience engineering, supporting, and troubleshooting large-scale campus wireless environments
• Strong working knowledge of 802.11 wireless technologies, RF fundamentals, and wireless client behavior
• Experience with Cisco Meraki wireless, including local gateway deployments
• Experience with Aruba wireless environments (ArubaOS 8.x)
• Experience planning or executing migrations between wireless platforms
• Experience creating predictive wireless designs and performing wireless site surveys
• Experience troubleshooting connectivity and performance issues across the full client and infrastructure path, including wireless association, authentication, NAC, RADIUS, DHCP, DNS, switching, and routing
• Experience using packet captures, spectrum analysis, and network monitoring platforms to investigate and resolve operational issues
• Familiarity with programmatic AI, such as using large language model APIs and tools like Claude to build scripts, automation, and operational tooling
• Relevant industry certifications such as CWNA are beneficial but not required

• Valid NC driver’s license or ability to obtain a license within 30 days of hire
• Ability and willingness to climb ladders as needed for wireless surveys and equipment installation or inspection

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.