Senior Cloud Engineer
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-07-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
SRE/Site Reliability, Cloud Computing: Infrastructure & Operations, Systems Engineer
Job Description & How to Apply Below
Responsibilities
- Support Cisco Webex’s Federal customers by managing day-to-day service operations, capacity planning, and customer escalations
- Manage, monitor, troubleshoot the Webex rich media applications and services
- Support the Webex SIP edge services in FedRAMP High or IL-5 environments
- Apply SRE and Dev Ops principles to operate a globally scaled cloud service on the Web Ex platform
- Use strong analytical skills to identify issues, propose solutions, review logs for errors, and implement design improvements
- Participate actively in on-call and pager duty rotations
- Bachelor’s degree plus 5 years of related experience, or Master’s degree plus 4 years, or PhD plus 1 year of related experience, or 10+ years related experience
- Demonstrated experience working effectively within Agile/Scrum development frameworks and cross‑functional teams
- Practical experience with Site Reliability Engineering (SRE) practices, including system monitoring, incident management, and operational automation
- Demonstrated experience deploying and managing containerized application/services in K8s
- Proficiency in automation scripting (Bash, Ansible, Python or Go) and the use of regular expressions for data parsing, log analysis, and automation tasks
Position Requirements
10+ Years
work experience
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