Lead Digital Product Manager – Workplace Tech, IM, Voice, and Video

Responsibilities

• Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
• Act as key participant in large‑scale planning
• Review and analyze complex digital strategy for product/functionality/experience area
• Influence digital strategy for the business line requiring in‑depth evaluation of multiple factors including intangibles or unprecedented factors
• Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
• Lead a broad team of digital professionals to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues and mid‑level to senior managers to resolve issues and achieve goals

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Microsoft Teams & Voice platform expertise – Strong experience with Microsoft Teams, including meetings, conferencing, Teams Phone, and integration with enterprise voice solutions
• Voice, IP Telephony & Trader Voice experience (5+ years) – Experience managing or designing Voice/Conferencing solutions, IP Telephony, and Trader Voice systems in complex, high‑availability environments
• Microsoft 365 & collaboration integration knowledge – Deep understanding of how Teams integrates with SharePoint, One Drive, Outlook/Exchange, Planner, Loop, and One Note
• Security, identity, and compliance awareness – Working knowledge of Entra  (Azure AD), voice security controls, guest access, information protection, retention, and regulatory requirements impacting communications platforms
• Trader Voice, IP Telephony & Voice engineering experience (5+ years) – 5+ years designing and managing Trader Voice systems, IP Telephony, and Voice/Conferencing solutions supporting low‑latency, high‑availability, and mission‑critical trading operations
• Capital markets collaboration & workflow understanding – Strong knowledge of how voice, chat, and collaboration tools support trading, sales, research, and operations workflows, including multi‑line communications and escalation scenarios.