Data Center System Administrator

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US $83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
To find out more visit , and read about the latest news via our Story Hub.
We are currently hiring for a Data Center System Administrator in Charlotte, North Carolina, with experience in Linux, Unix, Red Hat, to work a mix of on-site and remote support to our customers.
This role will require you to be on site at the customeru
2019s office 3 days a week.
As part of the Lenovo Data Center Operations Support team your responsibilities will include:

• Monitoring, maintaining, and managing the physical infrastructure of a data center, ensuring its smooth operation, reliability, and security.
• Monitoring power and cooling systems and network connectivity
• Hardware and system software debugging and troubleshooting.
• Operating System Management and Deployment
• Performing Hardware Break Fix, Hardware Replacements and Installations
• Responding to alerts, performing preventative maintenance, rolling out and upgrading firmware versions, and managing any issues that may arise to minimize downtime and optimize data availability
• Become the customers’ Single Point of Contact (SPOC).
• Following up and reporting the progress on all issues. Respond to users and provide support to them on the daily operations of the cluster.
• Daily system administration tasks, including granting, deleting access, Investigate and correct defects in the cluster as reported, adhering to the service levels.
• Resolve errors through developing, testing and implementing changes to the system.
• Provide corrective and preventive maintenance, troubleshoot and isolate defects.
• Perform Software and firmware testing for any fixes, upgrades, security patch.
• Update the customers’ documentation when and as necessary to reflect the changes made to the system.
• Compile Monthly Reporting and take part in monthly customer Service Reviews where required.

Basic Qualifications
3+ years of experience experience in Linux (ie Suse, RHEL CentOS) and system administration

Preferred Qualifications

• Experience in Confluent Slurm
• Experience in Server, storage and networking break fix, installation, and replacement
• Able to perform OS installation and upgrades with no supervision
• Experience in system troubleshooting, monitoring and support.
• Customer service skills including written and oral communication with client