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IT Level II Technician: End-User Support & Network Expert

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: First Bank (FBNC)
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

First Bank (FBNC) is seeking an IT Technician Level II to provide end-user support for hardware, software and network-related issues through the Help Desk. You will handle tickets from inception to resolution and escalate complex problems to IT Level III when needed.

The role requires at least an Associate degree in a related field and a minimum of two years’ desktop support experience in a business environment. Some travel to client sites and overtime may be required.

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