IT Help Desk Specialist: Frontline Tech Support On-Call
Job in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listed on 2026-09-01
Listing for:
First Bank (FBNC)
Per diem
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
First Bank is seeking an IT Help Desk Specialist to be the frontline support for employee IT questions. Responsibilities include password resets, PC and printer troubleshooting, and using ticketing systems to manage requests.
The role requires strong communication and ability to escalate issues to Level II technicians when necessary. Schedule typically Monday–Friday 8am–5pm, with occasional 7am–4pm shifts and rotating Saturday on-call duties.
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