Spa Sales Manager

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Wellness resources

Hand & Stone Massage and Facial Spa, located in Wilmington, North Carolina, is seeking a full‑time spa sales manager for its full‑service spa. The ideal candidate for this position is a goal‑oriented and growth‑oriented individual with a demonstrated track record in sales leadership, spa operations, and fostering a customer‑service‑centric culture.

• Membership Revenue Growth:
  Empower your spa team to educate and delight our guests, encouraging them to join our Lifestyle Program and remain active members.
• Gift Card, Product, and Service Revenue Growth:
  Generate additional revenue through gift card, product, and add‑on service sales, as well as optimized schedule utilization.
• Team Building:
  Recruit and retain a dedicated team of passionate spa professionals.
• Spa Operations:
  Deliver a consistently exceptional client experience.

• Relevant
  
  Experience:
  
  Two to three years of successful sales leadership experience, preferably in the salon/spa, retail, or hospitality industry.
• Flexible
  
  Schedule:
  
  This role requires flexible working hours, including evenings and weekends.
• Effective Leadership
  
  Skills:
  • Lead by example through personal integrity and unwavering commitment.
  • Build a goal‑focused culture centered around delivering an incredible guest experience.
  • Inspire others by actively listening, effectively communicating, providing coaching and mentoring, and fostering a culture of accountability.
  • Demonstrate critical thinking and analytical abilities to identify problems and achieve goals.

• Salary plus uncapped bonus opportunity
• Career growth opportunities
• PTO
• Complimentary spa services
• Discount on retail products