Spa Sales Manager

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Wellness resources

Now Hiring Spa Manager

Hand & Stone Massage and Facial Spa, located in Wilmington, North Carolina, is seeking a full‑time spa sales manager for its full‑service spa. The ideal candidate for this position is a goal‑oriented and growth‑oriented individual with a demonstrated track record in sales leadership, spa operations, and fostering a customer‑service‑centric culture.

Spa Manager Performance will be based on the following metrics:

• Membership Revenue Growth:
  Empower your spa team to educate and delight our guests, encouraging them to join our Lifestyle Program and remain active members.
• Gift Card, Product, and Service Revenue Growth:
  Generate additional revenue through gift card, product, and add‑on service sales, as well as optimized schedule utilization.
• Team Building:
  Recruit and retain a dedicated team of passionate spa professionals.
• Spa Operations:
  Deliver a consistently exceptional client experience.

To excel in this role, the following qualifications are essential:

• Relevant
  
  Experience:
  
  Two to three years of successful sales leadership experience, preferably in the salon/spa, retail, or hospitality industry.
• Flexible
  
  Schedule:
  
  This role requires flexible working hours, including evenings and weekends.

• Lead by example through personal integrity and unwavering commitment.
• Build a goal‑focused culture centered around delivering an incredible guest experience.
• Inspire others by actively listening, effectively communicating, providing coaching and mentoring, and fostering a culture of accountability.
• Demonstrate critical thinking and analytical abilities to identify problems and achieve goals.

• Salary plus uncapped bonus opportunity
• Career growth opportunities
• PTO
• Complimentary spa services
• Discount on retail products

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.