Senior Customer​/Product Manager

In this pivotal position, you will be responsible for driving the development, manufacturing, lifecycle, and strategy and success of Sturdy Corporation products and services.

As the primary point of contact, your responsibilities will include:

• Managing customer expectations, requirements, and ongoing communication.
• Ensure products meet cost, quality, and performance targets.
• Identify and mitigate technical, scheduling, and supply chain risks.
• Support design reviews, manufacturing readiness, and continuous improvement initiatives.
• Track progress and report status to both internal and external stakeholders.
• Create coherent narratives that align technical solutions with business objectives.
• Build and maintain constructive relationships.
• Using your strong engineering background, hands-on manufacturing experience and strong project management skills to manage products from concept to production, ensuring successfully meeting deliverables and specifications.
• Coordinate with internal engineering, manufacturing, and quality teams to ensure product requirements, technical alignment and timelines are achieved.
• Responsible for Overall Product Line Management.
• Oversee and manage sales and marketing efforts.
• Maintain and grow customer relationships.
• Deliver business outcomes by ensuring we stay ahead of customer needs, driving growth and retention.
• Provide input, leadership and oversight in the development, implementation, innovation, and refinement of products.
• Stay up to date on industry and technological developments to maintain competitive knowledge and edge.
• Forecast, track and measure monthly, quarterly and yearly sales.
• Work with manufacturing and other departments to ensure that monthly sales are met on time.
• In addition to the responsibilities above, candidate will be responsible for working closely across all disciplines within the organization to ensure:
• Team members are properly trained and supported.
• Products are designed and manufactured to meet all applicable technical and quality standards.
• Manufacturing efficiencies are maximized and maintained.
• Cost reduction opportunities are identified, analyzed, and pursued where appropriate.
• Candidate should have the experience and knowledge to be involved in the overall operations of the company and be able to work with other senior management to:
• Ensure the company’s operating goals and profitability are being met.
• Develop a strategic vision and plan for long term company success, growth, and direction.
• Provide and nurture a positive environment for the company’s employee well-being and advancement.

• Broad business knowledge: sales, engineering, finance and operations.
• Industrial/manufacturing experience, preferred.
• Leadership abilities.
• Good business sense/judgement.
• Critical thinking and problem solving.
• Action/Results oriented.
• Ability to manage, prioritize and execute on multiple programs to maximize value creation.
• Strong communication skills, verbal and written.
• Extensive working knowledge of MS office software, including Excel.
• Applicants must be legally authorized to work in the United States for any employer without sponsorship now or in the future.

• Master of Business Administration (MBA) or other advanced degree.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.