Area Manager II

Services LLC is seeking an Area Manager for its WW Operations network in Wilmington, NC. The role leads a team of hourly workers, ensuring safety, quality, attendance, and performance while maintaining customer delivery expectations.

• Support, mentor, and motivate the hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with safety, engineering, loss prevention, quality assurance, and human resources to develop plans that meet business objectives.
• Lift up to 49 pounds and perform repetitive physical tasks (push, pull, squat, bend, reach).
• Stand or walk for up to 12 hours during shifts.
• Operate in environments with variable noise levels, temperatures, and weather conditions.
• Continue to climb and descend stairs where applicable.

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Base salary range: $70,000.00 - $90,900.00 annually. The Amazon package includes sign‑on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location. Comprehensive benefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D, optional Supplemental Life plans), Employee Assistance Program, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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