Program Manager

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC
-Chapel Hill offers full-time employees a comprehensive benefits package
, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The mission of the School of Social Work is to advance equity, transform systems, improve lives. The School’s curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities. Classes provide rigorous and evidence-based content, and give students the opportunity to explore theory, learn intervention skills and engage in challenging dialogue with colleagues.

The Family and Children’s Resource Program (FCRP) at the UNC
-Chapel Hill School of Social Work was established in 1993. With nearly 30 years of experience supporting social workers, one of its primary partners has been the North Carolina Division of Social Services (NCDSS). In this long-running partnership, the FCRP has helped NCDSS develop and deliver dozens of child welfare in-service training courses and educational publications, plan and implement conferences and summits, and carry out significant system reform and practice improvement efforts.

This program of technical assistance has reached thousands of individuals on the front lines of child protection and family support.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. If business needs change, an individual employee’s designation may be adjusted with a required minimum of ten (10) business days’ notice unless employee conduct or safety issues necessitate otherwise at the discretion of management.

The FCRP Program Manager serves as a senior member of the leadership team and reports directly to the FCRP Director. This position provides strategic and operational oversight to ensure the successful implementation of program goals, contractual obligations, and training initiatives. The Program Manager plays a central role in translating the program’s vision into actionable work plans, guiding projects from development through completion while maintaining accountability for quality, timeliness, and fiscal integrity.

In this role, the Program Manager provides leadership in the development, negotiation, and monitoring of contracts and interagency agreements. This includes drafting scopes of work, establishing deliverables and timelines, ensuring compliance with funding requirements, and monitoring contract performance to ensure all obligations are met. The Program Manager is responsible for tracking progress toward deliverables, identifying risks, and implementing corrective strategies when necessary.

A major component of the position involves oversight of training development and delivery. The Program Manager works closely with the Lead Training Specialist to guide curriculum design, ensure content quality and alignment with best practice. The Program Manager also collaborates with the Learning Systems Team Manager to ensure coordination between the content and technical teams. In partnership with the Business Officer, the Program Manager monitors budgets, oversees invoicing, and ensures fiscal processes are accurate, timely, and compliant with funding requirements.

The Program Manager ensures that internal systems, communication processes, and project management structures support…