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Family Engagement Coordinator; Nir Family Ymca

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: YMCA of Southeastern North Carolina
Part Time position
Listed on 2026-02-23
Job specializations:
  • Non-Profit & Social Impact
    Child Development/Support, Youth Development, Summer Seasonal
Salary/Wage Range or Industry Benchmark: 14.4 - 16.4 USD Hourly USD 14.40 16.40 HOUR
Job Description & How to Apply Below
Position: FAMILY ENGAGEMENT COORDINATOR (NIR FAMILY YMCA)

Position: FAMILY ENGAGEMENT COORDINATOR (NIR FAMILY YMCA)

Location: Wilmington, NC

Job : 290

# of Openings: 1

Job Title: Family Engagement Coordinator

Pay Rate: $14.40 - $16.40

FLSA Status: Part-time, hourly

Position Summary

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Family Engagement Coordinator will work closely with the Family Engagement Leadership to ensure high quality member service and engagement.

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world.

We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions
  • Perform excellent service to all members, staff, volunteers and guests.
  • Build relationships by using names and initiating conversations with all members, staff, volunteers and guests.
  • Communicate with supervisor, staff, members, guests, and volunteers in a clear, concise and positive manner while using Listen First skills.
  • Understand, support and is committed to the YMCA cause and our role in the community as a leader in Youth Development, Healthy Living and Social Responsibility.
  • Actively participate in management team meetings and committees as assigned.
  • Understand, follow and demonstrate the Y Competencies listed below.
  • Work to ensure a diverse and inclusive culture at the Y.
  • Know and follow the established Human Resources and Finance procedures of the association as needed.
  • Responsible for assuring high standards of program quality and safety in accordance with YMCA safety and risk management policies.
  • Follow all policies and procedures as set forth in the employee handbook and the emergency response plan manual.
  • Assist in supervising, developing and scheduling all employees and volunteers within the department.
  • Motivate and engage your employees and volunteers to increase retention and understanding of our Cause through regular staff/in-service meetings.
  • Lead activities/classes/shifts for which employees or volunteers cannot be secured.
  • Collaborate with other directors when needed.
  • Take part in YMCA activities and special events as needed; encourage staff, youth, family and teen participation as well, in order to ensure the events success.
  • Attend YMCA trainings as assigned by supervisor.
  • Act as a positive role model while implementing YMCA character development and following the four core values of Caring, Honesty, Responsibility, and Respect.
  • Work 100% of shifts hands‑on in programming weekly.
  • Assist in planning and implementation of Family Events throughout the year.
  • Coordinate and facilitate birthday parties.
  • Perform other related duties as assigned by your supervisor.
  • Leadership Competencies
    • Collaboration:

      Creates sustainable relationships within the Y and with other organizations in service to the community.
    • Communication & Influence:
      Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.
    • Inclusion:
      Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.
    • Critical Thinking & Decision Making:
      Makes informed decisions based on logic, data, and sound judgment.
    • Functional Expertise:
      Executes superior technical skills for the role.
    • Innovation:
      Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community.
    • Program/Project Management:
      Ensures program or project goals are met and intended impact occurs.
    • Developing Self & Others:
      Develops self and supports others (e.g., staff, volunteers, members, program…
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