Regional Quality Assurance & Education Nurse - State Veterans Homes

THIS IS FOR A FUTURE OPENING

Location:

Wilmington, North Carolina

Category:
Residential Health

Position Type:
Full-Time / Regular

The Regional Quality Assurance & Education Nurse oversees clinical quality improvement initiatives and coordinates education and training programs across multiple long‑term care facilities. The role ensures compliance with federal and state regulations, promotes best practices, supports survey readiness, and drives clinical performance improvement, working closely with Directors of Nursing (DONs), administrators, and clinical staff to maintain high standards of resident care and regulatory compliance.

• Monitor and evaluate clinical outcomes, quality indicators, and Key Performance Indicators (KPIs) across assigned facilities.
• Conduct routine clinical audits (MDS, documentation, infection control, medication management, wound care, etc.).
• Ensure compliance with CMS regulations and state survey requirements.
• Lead mock surveys and survey readiness preparation.
• Develop and implement Plans of Correction (POCs) and follow‑up monitoring.
• Track and trend Quality Measures (QMs) and Five‑Star data.
• Support facilities during state and federal surveys.

• Develop and deliver clinical education programs for nursing staff and leadership.
• Provide onboarding education for new DONs and nurse managers.
• Conduct skills validation and competency assessments.
• Educate teams on regulatory updates and changes in standards of practice.
• Assist in leadership development for nurse supervisors and unit managers.
• Coordinate in‑service training programs aligned with quality improvement goals.

• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.
• Identify opportunities for clinical improvement and risk reduction.
• Analyze data trends and implement corrective action plans.
• Collaborate with regional and facility leadership to improve clinical outcomes.
• Support reduction of rehospitalizations, infection rates, falls, and pressure injuries.

• Serve as a clinical resource for Directors of Nursing.
• Provide interim clinical support when needed.
• Assist with staffing assessments and workflow improvements.
• Support implementation of new clinical systems or protocols.

• Active Registered Nurse (RN) license in good standing (multi‑state preferred).
• Minimum 3–5 years of long‑term care experience.
• Minimum 2 years in nursing leadership (DON, ADON, QA, Clinical Education, or regional role preferred).
• Strong knowledge of CMS regulations and state survey process.
• Experience with Quality Measures.
• Demonstrated experience in staff education and training.
• Ability to travel.

• Active North Carolina Registered Nurse (RN) license in good standing (multi‑state preferred).
• Infection Preventionist Certification (IP) preferred.
• Wound Care Certification preferred.
• QAPI training or certification preferred.

• This position involves sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling typical weights (~5 lbs., max ~30 lbs.), and lifting (~5 lbs., max ~100 lbs.).
• Repetitive finger movements, hearing, and speaking on the phone and in person are required.
• Must effectively manage stress caused by residents, multiple tasks, noise, and interruptions while maintaining a pleasant attitude.

Competitive benefits package includes Medical, Dental, Vision, 401(k) with company match, and generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.