Director of Inpatient Nurse Liaisons

Job Summary

Director for Inpatient Nurse Liasisons manages and coaches the inpatient Clinical Liaison team and will provide clinical support for the inpatient hospice and palliative teams at NHRMC and Coastal Region hospitals. The Director acts as a key resource for physicians, patients, families, and staff regarding hospice services, palliative care, and end-of-life issues, collaborating with hospice physicians to determine appropriate admissions to the in-hospital hospice program.

The Director identifies and addresses barriers in the referral community, ensuring excellent clinical support and patient care for all inpatient providers. By helping to analyze referral and admission trends, the Director develops improved clinical strategies and participates in strategic planning to enhance the program. The Director is responsible for ensuring quality outcomes for patients and families and oversees human resource functions including hiring, performance evaluations, and disciplinary matters, making staffing recommendations to leadership.

The Director fosters a positive work environment that promotes employee satisfaction and professional growth, committed to personal development, effective organization, strong teamwork, and upholding the mission and values of Lower Cape Fear Life Care to optimize the patient and family experience.

Director for Inpatient Nurse Liasisons manages and coaches the inpatient Clinical Liaison team and will provide clinical support for the inpatient hospice and palliative teams at NHRMC and Coastal Region hospitals. The Director acts as a key resource for physicians, patients, families, and staff regarding hospice services, palliative care, and end-of-life issues, collaborating with hospice physicians to determine appropriate admissions to the in-hospital hospice program.

The Director identifies and addresses barriers in the referral community, ensuring excellent clinical support and patient care for all inpatient providers. By helping to analyze referral and admission trends, the Director develops improved clinical strategies and participates in strategic planning to enhance the program. The Director is responsible for ensuring quality outcomes for patients and families and oversees human resource functions including hiring, performance evaluations, and disciplinary matters, making staffing recommendations to leadership.

The Director fosters a positive work environment that promotes employee satisfaction and professional growth, committed to personal development, effective organization, strong teamwork, and upholding the mission and values of Lower Cape Fear Life Care to optimize the patient and family experience.

• Manages and coaches the Inpatient Clinical Liaison team and acts as a clinical support for LCFL inpatient hospice and palliative care teams at NHRMC.
• Acts as a resource to physicians, patients/families, and assigned facility staff regarding clinical hospice services, end-of-life issues, and palliative care as well as collaborating with hospice physician for appropriateness of admission to IHH (in-hospital hospice or hospice in place, HIP) program for Coastal Region. Assists and supports the development of and oversees execution of the strategic sales and marketing plan including tactics designed to meet budgeted admission goals.
• Actively identifies barriers in the referral community; takes an active role in solution/ resolutions by providing excellent clinical support and patient care to all inpatient providers who have patients enrolled in IHH.
• Analyzes trends and patterns in palliative care and hospice referrals and admissions to identify needs and to develop improved clinical strategies. Have a direct influence on census growth, length of stay and referrals from providers in assigned territory based on individual goals and strategies.
• Participates in strategic planning and provides recommendations related to the inpatient hospice and palliative care program for the Coastal Region. Analyzes trends and patterns in referrals and admissions to identify needs and to develop marketing strategy.
• Responsible for assuring quality outcomes for patients / families.
• Responsible for Human Resource issues of assigned inpatient nurse liaison staff, including interviewing, selection, hiring, performance appraisals, and disciplinary issues. Makes staffing recommendations to the Senior Medical Director of Inpatient Palliative Care and Hospice.
• Fosters an atmosphere conducive to enhanced employee satisfaction and professional growth.
• Engaged in personal development to enhance clinical practice and professionalism.
• Organizes and performs work effectively and efficiently.
• Demonstrates positive interpersonal relations in dealing with all members of the care team and works in conjunction with other leaders at LCFL and NHRMC.
• Maintains and promotes optimal patient/family experience.

• Education:
  
  Graduate of an approved school of nursing, either through an AD, Diploma or BSN…