Fulfillment Compliance Lead

Join the Leader in Trading Card Manufacturing

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast-growing industry.

Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.

Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.

Come be part of a forward-thinking, high-performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

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We’re looking for an experienced Fulfillment Compliance Lead to support compliance, auditing, quality systems, and employee training initiatives within our Fulfillment organization. If you’re passionate about process improvement, operational excellence, quality systems, and employee development, this is an excellent opportunity to grow your career with one of the world’s leading trading card manufacturers.

Location: Durham, NC
Schedule: Full-Time | Onsite
FLSA Status: Hourly Non-Exempt
Pay & Benefits: Competitive Compensation + Comprehensive Benefits Package

The Fulfillment Compliance Lead is responsible for supporting quality, compliance, auditing, and training activities across the Fulfillment organization. This role helps ensure operational processes meet company standards, customer requirements, and quality management system expectations while supporting employee training and continuous improvement initiatives.

The ideal candidate is detail-oriented, organized, and experienced in compliance, quality systems, or operational support within a manufacturing, logistics, or fulfillment environment.

• Conduct scheduled audits, assessments, and compliance reviews.
• Support onboarding, training, mentoring, and development of fulfillment team members.
• Review and maintain documentation, procedures, and training materials.
• Monitor compliance with company policies, SOPs, and ISO requirements.
• Assist with corrective and preventive action programs.
• Help identify root causes and support implementation of corrective solutions.
• Track, maintain, and distribute compliance-related documentation and records.
• Analyze operational processes and recommend improvements.
• Support management with reporting, recordkeeping, scheduling, and administrative activities.
• Communicate quality and compliance information across departments.
• Partner with leadership to promote operational excellence and process consistency.
• Support safety, security, and quality initiatives throughout fulfillment operations.

• High School Diploma or equivalent required.
• 4+ years of manufacturing, fulfillment, logistics, compliance, quality, or related experience.
• Prior Lead, Team Lead, or Compliance experience preferred.
• Experience working in an ISO 9001 environment strongly preferred.
• Experience conducting audits or supporting quality systems is a plus.

• Strong communication, leadership, and organizational skills.
• Experience with audits, compliance programs, and process documentation.
• Strong attention to detail and problem-solving abilities.
• Proficiency with Microsoft Office applications and business systems.
• Ability to work independently and manage multiple…