Retail Store Management Trainee

Retail Store Management Trainee

$16.50 to $25.00 per hour

This role is designed for external retail assistant managers and store managers interested in fast‑tracking into a Store Management position. Requires a minimum of 1 year retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees are provided an additional week of vacation after completing one year of active employment and two weeks on each anniversary date thereafter. 120 hours after five years.
• Sick/Personal: 8 hours after 6 months of employment, then 16 hours each anniversary thereafter. 24 hours after five years.
• Employee discounts available to all employees on the first day of active employment.
• Tuition Reimbursement up to $2000 per year for full‑time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from more than 1,000 companies.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The Store Manager Trainee is accountable for day‑to‑day operations and promoting a positive, productive environment. The role partners with the Store Manager to lead and develop store employees, recruit and retain talent, maximize financial goals, and manage customer relations. The position also analyzes financial statements, commits to the asset protection program, and targets new customer acquisitions.

• Facilitate a customer‑centric environment by engaging customers and addressing issues.
• Assist in the training of pawnbrokers, ensuring they meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, count cash drawers and merchandise, ensuring all procedures are followed for asset protection.
• Ensure asset protection through inventory control, property safety procedures, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties and tasks for extended periods (i.e., standing, stooping, walking, climbing, pushing, pulling, lifting).
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer on the exterior of the building.
• Minimum age: 18 years.
• High School Diploma, GED, or equivalent experience.
• Must be…