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Account Manager

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Leggett & Platt, Inc.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Sales
    Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Account Manager / Precision Hydraulic Cylinders

Are you passionate about building strong customer partnerships and driving measurable business results? Join our team as an Account Manager
, where you’ll play a critical role in shaping customer success, leading strategic projects, and contributing to global growth.

What You’ll Do

In this dynamic, customer-facing role, you will take ownership of key accounts and deliver value across the full sales lifecycle. Your work will directly influence customer satisfaction, product innovation, and revenue growth.

Key Responsibilities
  • Develop and strengthen customer relationships by serving as a trusted advisor to existing clients and supporting both standard and complex projects
  • Drive business growth by leading price and contract negotiations with new and existing customers
  • Lead customer projects end-to-end
    , from initial concept through series production, ensuring successful delivery and alignment with customer expectations
  • Own and achieve sales targets by planning and executing against key performance indicators within your customer portfolio
  • Monitor market trends and competitor activity
    , translating insights into strategic actions that strengthen our market position
How You’ll Make an Impact
Customer Engagement – Be the Voice of the Customer
  • Build strong, long-lasting relationships with key stakeholders
  • Monitor satisfaction and proactively address risks and opportunities
  • Conduct regular customer interactions to maintain alignment and trust

Outcome:
Increased customer loyalty, retention, and long‑term partnership growth

New Product Leadership – Turn Opportunities into Results
  • Introduce and champion new customer projects internally
  • Lead cost analysis and develop data-driven business cases
  • Represent the organization in customer‑facing project leadership

Outcome:
Faster, more successful product launches that drive revenue

Forecasting & Insights – Enable Smarter Decisions
  • Collaborate cross‑functionally to align accurate sales forecasts
  • Support pricing strategies through structured, index‑based adjustments

Outcome:
Improved forecasting accuracy and stronger strategic planning

Communication – Ensure Clarity and Alignment
  • Act as the primary contact for all commercial topics
  • Lead meetings with key stakeholders, ensuring clear direction and outcomes

Outcome:
Seamless coordination across teams and improved execution

Scope of the Role
  • Operate across multiple countries and global markets
  • Collaborate with international teams and customers, influencing business on a global scale
What You Bring
Qualifications
  • Degree in a technical field or equivalent practical experience
  • Minimum 2+ years of experience managing customer accounts in a sales environment
Skills & Expertise
  • Strong communication skills with the ability to work effectively across global teams
  • Customer‑focused mindset with a passion for relationship‑building
  • Solid understanding of sales processes and commercial strategy
  • Proficiency in SAP and MS Office tools
  • Excellent organizational, interpersonal, and problem‑solving skills
Why Join Us?

This role offers the opportunity to:

  • Make a visible impact on customer success and business growth
  • Work in a global environment with diverse teams and markets
  • Lead meaningful projects and drive innovation
  • Build strong relationships that shape long‑term success
Ready to Make an Impact?

If you’re driven, customer‑focused, and ready to take ownership of global accounts, we want to hear from you.

Equal Employment Opportunity/Veterans/Disability Employer

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