Product Detailer

Introduction

At Senneca, we embrace the entrepreneurial spirit of the innovators that created our brands from traffic doors, to cold storage doors to fiberglass doors and beyond. We are committed to exceeding our customers’ expectations and to provide doors that offer safety and protection to our customers’ most important assets…people, products, capital investments and processes.

The Product Detailer is responsible for supporting accurate and timely work order detailing. Working closely with Sales, Customer Service, and Engineering, this role helps ensure that customer orders are translated accurately into production-ready work instructions.

Why Join Us? – We

Offer:

• 401(k) with company match
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Flexible scheduling options
• Professional development support
• Referral bonuses
• Stable, long-term career path

• Interpret purchase orders and input data into internal systems using our product configurator.
• Generate clear and accurate work order instructions and documentation.
• Collaborate across departments to clarify project details and meet order deadlines.
• Ensure all job details align with HMF SOPs and manufacturing requirements.
• Maintain organized documentation and workflow across systems.

What You Need to Succeed

• Ability to work efficiently under deadlines in a fast-paced production environment.
• Basic understanding of architectural drawings or order entry templates (training provided).
• Strong attention to detail and organization.
• Technical aptitude and solid math skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).

Preferred Qualifications

• Experience in the commercial door and frame or building materials industry is helpful, but not required.
• History of working successfully in a team environment.
• Associate degree or equivalent relevant experience.