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Detention Officer Pool

Job in Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Rockingham-County,-Nc
Full Time position
Listed on 2026-07-07
Job specializations:
  • Security
    Police Officer
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Detention Officer Pool 2026

Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment.

Job Overview

Performs intermediate protective service work processing inmates, maintaining jail security, transporting inmates to court, medical and related facilities. Prepares reports and maintains files and records. Performs related work as apparent or assigned. Work is performed under the moderate supervision of the Detention Sergeant.

Benefits
  • Paid Medical, Dental, Vision & Life Insurance
  • Onsite wellness/medical clinic
  • Onsite fitness center
  • Retirement
  • Flexible Spending
  • Paid Vacation, Sick & Holidays
  • Bereavement
  • Community Service Leave
  • Weekends Off (varies by position)
  • Flexible Work Schedules & Telework Options (varies by position)
  • Tuition Reimbursement
  • 401-K & 457 Plans with county match up to 1% of base salary
Responsibilities

Ensures the safety and security of inmates within the County jail, patrols jail area periodically to ensure security, conducts head counts, resolves conflicts, performs cell searches, and removes dangerous and unruly inmates as necessary. Supervises inmates during meals, personal hygiene, and related activities for conformance to institutional rules, regulations, and procedures. Escorts and transports inmates to court and other required appointments.

Delivers food to inmates, removes trays and food carts. Distributes medication to inmates as prescribed or directed. Contacts nurse in medical emergencies.

Receives and processes inmates into custody of institution, searches prisoners, takes charge of personal property, provides opportunities for inmates to call attorneys and/or relatives, and advises inmates on institutional rules and regulations.

Operates electronic door system and control panel; maintains key and radio control.

Records visits, inspects items brought into the jail, checks incoming and outgoing mail, receives, receipts, and accounts for funds deposited into inmate accounts. Prepares and maintains logs, reports, and records. Organizes files, answers telephone, contacts other agencies when needed, and responds to general public inquiries.

Supervision

Supervision Received:
Works under moderate supervision of the Detention Sergeant.

Supervision Given:
Position has no supervisory responsibilities.

Interpersonal Contact
  • Internal: co-workers, elected officials, management, etc.
  • External: attorneys, law enforcement, and the General public.
Recruitment Standards (Core Competencies)
  • Supervision skills.
  • Problem solving.
  • Communicating effectively with others.
  • Knowing how to listen actively.
  • Demonstrating responsibility, flexibility, and empathy in the course of the duties.
  • Strong organizational and interpersonal skills.
Knowledge, Skills, and Abilities
  • General knowledge of County and Department policies and procedures.
  • General knowledge of the security, rules, regulations, and procedures of the institution.
  • General knowledge of the practices of modern penology as related to the supervision and care of persons under institutionalized restraint.
  • General knowledge of the use of standard office equipment and associated software.
  • General knowledge of preparing reports and other types of correspondence.
  • Ability to enforce institutional rules firmly and fairly; ability to detect potential behavior problems of inmates.
  • Ability to detect the early symptoms of common health problems.
  • Ability to carry out oral and written directions accurately.
  • Ability to solve problems within scope of responsibility.
  • Ability to supervise the activities of large groups of inmates.
  • Ability to effectively communicate in oral and written form.
  • Ability to establish and maintain effective working relationships with associates, inmates, and the General public.
Physical Activities, Visual Acuity, and Working Conditions
  • Climbing – Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs and/or hands and arms. Body agility is emphasized.
  • Balancing – Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces.
  • Stooping – Bending body downward and forward by bending spine at the waist.
  • Kneeli…
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