Operations Dispatcher; Part-Time

Operations Dispatcher (Part-Time)

Location:

Wilmington, NC

Job Type: Part‑time

Pay: $16.45 per hour

Wilmington International Airport (ILM) is growing 75% and is seeking a part‑time Operations Dispatcher to support airport operations 24/7/365.

Reports to the shift supervisor and is responsible for:

• Answering all incoming emergency and non‑emergency calls to the Public Safety Office and dispatching personnel accordingly.
• Maintaining department files and keeping computer entries up‑to‑date.
• Monitoring airport security cameras and the access‑control system and dispatching officers or operations personnel to alarms.
• Maintaining radio communications with all airport staff as required.
• Performing all emergency‑related duties as required.
• Serving as TSA Trusted Agent when required.
• Understanding internal and external airport customers and meeting their expectations through quality service aligned with the airport’s Mission, Values, and Vision.

• Physical Demands: Exposure to aircraft noise, fuels, chemicals and construction. Requires frequent standing, bending, kneeling, reaching, climbing, pushing, pulling, lifting, and walking. Possible exposure to inclement weather.
• Working Conditions: Work hours are routinely 24 hours per week. Must be willing to work any shift, including weekends and holidays, and may need longer hours to complete assignments.
• Education / Knowledge: High School diploma or GED. Valid North Carolina Class “C” driver’s license with an acceptable driving record; ability to obtain Class “A” license.
• Experience: Previous dispatcher experience is preferred. Airline or aviation‑related experience also preferred.
• Skills / Aptitudes: Must react quickly and calmly in emergencies and be able to perform basic physical tasks such as climbing, balancing, stooping, kneeling, crawling, reaching, standing, walking, pushing, pulling and lifting.

• 24‑hour work week (initial 8‑week training will be 30 hours)
• Day shift, night shift, holidays, overtime, and weekends as needed.
• Shift options:
  Fri, Sun, Mon: 12 P‑8 P or Thu, Fri, Sun, Mon: 12 P‑6 P.

• Employee Airline Ticket Stipend.

ILM is committed to a close‑knit, high‑performing culture with opportunities for professional growth. The airport is located on 23rd Street in Wilmington, NC.