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Generator Mechanic Service Technician

Job in Wilmington, New Hanover County, North Carolina, 28403, USA
Listing for: Generator Supercenter
Full Time position
Listed on 2026-08-05
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Electrician/ Electrician Installation
  • Energy/Power Generation
    Field/Service Technician, Electrician/ Electrician Installation
Job Description & How to Apply Below

Generator Mechanic / Service Technician

Generator Supercenter is the #1 provider of home standby generators in North America, helping homeowners stay safe, secure, and powered through reliable backup power systems and innovative energy solutions. We are currently hiring a dependable Generator Mechanic / Service Technician to join our growing service team. This is a field-based technician role ideal for candidates with experience in small engine repair, generator service, electrical troubleshooting, or mechanical repair.

If you enjoy diagnosing equipment, solving technical problems, and working independently in the field, this is an excellent opportunity to build a career in the backup power and energy services industry.

Position Overview

The Generator Mechanic / Service Technician is responsible for diagnosing, servicing, and repairing residential standby generators and automatic transfer switch (ATS) systems. This role requires strong mechanical and electrical troubleshooting skills along with the ability to deliver excellent customer service while working in residential environments. This position combines field service work, equipment diagnostics, preventative maintenance, and electrical troubleshooting.

Responsibilities

  • Travel to residential job sites using a company-provided service vehicle
  • Perform diagnostics, preventative maintenance, and repairs on whole-home standby generators
  • Troubleshoot mechanical and electrical components, including automatic transfer switches (ATS)
  • Read and interpret wiring diagrams, schematics, and service manuals
  • Communicate clearly with customers regarding services performed and repair recommendations
  • Document service work and maintenance reports in company service software
  • Follow safety procedures when working around electrical systems and equipment
  • Assist with emergency service calls during storms or power outages when required
  • Maintain tools, equipment, and service vehicle in good working condition

What We're Looking For

  • 1+ years of experience in generator repair, small engine repair, electrical troubleshooting, or mechanical service work
  • Strong mechanical aptitude and diagnostic skills
  • Ability to read electrical schematics and wiring diagrams
  • Strong customer service and communication skills
  • Ability to work independently in a field service environment
  • High school diploma or equivalent required
  • Valid driver's license with a clean driving record
  • Ability to lift equipment, climb ladders, and work outdoors

Experience with residential standby generators or ATS systems is a strong plus.

Schedule

  • Monday through Friday
  • 7:30 AM – 4:30 PM
  • Occasional flexibility required during emergency service calls

Why Join Generator Supercenter?

  • Work with the #1 standby generator provider in North America
  • Stable, growing industry focused on energy reliability and security
  • Company-provided service vehicle, tools, and equipment
  • Ongoing technical training and career development
  • Opportunities to grow into senior technician or leadership roles

Join a team dedicated to helping homeowners maintain reliable power and peace of mind.

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