Stormwater Technician - Coastal Carolina's Region

Aquatics Stormwater Technician
- Coastal Carolina's Region

Foster Lake & Pond Management - A Bland Landscaping Family Company

Position Summary

The Aquatics Stormwater Technician I is an entry-level field position responsible for learning and supporting the operational aspects of Foster Lake & Pond Management (FLPM). This role focuses on developing knowledge of aquatic and stormwater management practices, company policies and procedures, equipment operation, software systems, and customer service standards. The Technician I will actively support all areas of the business while demonstrating a commitment to FLPM's Core Values, Vision, safety culture, and continuous professional development.

Essential Duties and Responsibilities

Company Values, Policies, and Safety

• Learn, understand, and embody FLPM's Core Values within the first three months of employment.

• Learn and support FLPM's Vision Statement within the first three months.

• Review, understand, and sign the Employee Handbook within the first three months.

• Follow all company policies, procedures, and operational standards.

• Adhere to all FLPM safety policies and actively participate in scheduled safety meetings and training sessions.

• Maintain a safe work environment for coworkers, customers, and the public.

Operations and Field Services

• Assist and train in all areas of FLPM operations, including:

• Preventative Maintenance

• Construction and Repair Services

• Retail Operations

• Corrective Maintenance

• Demonstrate continuous progress and receive positive performance feedback across assigned operational functions.

• Learn basic equipment maintenance procedures and achieve proficiency on all required equipment maintenance tasks by the end of the first year.

• Learn facility maintenance procedures and achieve proficiency on all required facility maintenance tasks by the end of the first year.

• Perform fieldwork associated with aquatic management, stormwater management, pond maintenance, and related environmental services.

Software and Administrative Responsibilities

• Accurately utilize company timekeeping software and consistently clock into assigned jobs.

• Check and respond to Outlook email communications daily during workdays.

• Learn and effectively utilize the company's Human Resources software platform within the first three months.

• Become proficient in the company vehicle maintenance system and complete vehicle inspections within the first six months.

• Review and maintain updates on the company calendar each workday.

• Complete required documentation, reports, and digital records accurately and on time.

Training and Professional Development

• Successfully complete Stormwater Control Measure (SCM) Inspection and Maintenance Professional Certification within the first year of employment.

• Successfully obtain North Carolina Aquatic Pesticide Applicator Certification within the first year of employment.

• Participate in and complete at least one company-sponsored training program annually.

• Demonstrate a commitment to ongoing learning and professional growth.

Communication and Teamwork

• Communicate professionally and effectively with customers, supervisors, vendors, and team members.

• Provide at least two pieces of constructive feedback monthly through the company's feedback and review software.

• Respond to company emails within two business days.

• Respond to company calls and text messages during working hours.

• Complete self-assessments, employee check-ins, and HR-related tasks by established deadlines.

• Contribute positively to team culture and collaboration.

Performance Expectations

Performance will be evaluated in the following key areas:

• Company Policies, Core Values, and Safety Compliance (20%)

• Operational Learning and Support Across All Business Functions (20%)

• Effective Use of Company Software Systems (20%)

• Training and Certification Completion (20%)

• Communication and Team Collaboration (20%)

Total Performance Evaluation Weight: 100%

Foster Lake & Pond Management is committed to developing skilled professionals who embody our Core Values, support our Vision, and deliver exceptional service to our customers and communities.