Housing Case Manager

JOB TITLE Housing Case Manager LOCATION On Site SCHEDULE Full Time JOB POSTING Provides therapeutic case management services for Coastal Horizons housing homeless and residential levels of care Duties include screening admission orientation for these programs As well as assessment of clients life domain areas; linkage to services in the community; income assistance and employment; assistance coordination of service linkage; medical and medication needs in coordination with client medical needs;

home visits inspections; gather enter and document client information and interactions; and participation in local Continuum of Care meetings in order to enhance communication and the continuity of care Case manager will also provide or arrange transportation for clients to and from treatment medical appointments and other community resource appointments and monitor client compliance with program expectations REQUIRED EDUCATIONAL EXPERIENTIAL QUALIFICATIONS Bachelors Degree within human services

They must have experience and skills in substance use andor mental health case management and be trained to provide evidence based care coordination clinical screens and to support treatment recommendation follow through The Housing Case Manager will possess the interpersonal skills required to comfortably approach and engage with the client population in diverse settingsOR An equivalent combination of education and experience

POSITION HIGHLIGHTS Coordinates admissions to the HHH Program Participate in admissions and discharges for the program and when necessary responds to emergency client needs such as medication and food Assists clients in accessing pharmaceutical care charity programs or charity care when applicable Works with medical staff to coordinate services for the client

Develop and maintain a network of supportive agencies in order to ensure necessary referrals for basic needs and other services that could include employment or school

Communicate and collaborate with apartment owners and landlords to secure safe housing to address any conflicts or problems and to maintain positive relationships with housing agencies

Engage in regular consultation with team members and supervisor to ensure ethical and high quality services and documentation

Coordinate with QRT ORHP and Homeless Outreach Teams at Coastal Horizons and attend weekly team meetings

Conducts monthly case management sessions with participants to further goals of permanent supportive housing

Transport clients utilizing a company car or van to and from appointments

Is subject to both inside and outside environmental conditions and exposed to hazards such as fumes odors dusts mists gases or poor ventilation and may require the employee to work in close quarters

May be exposed to human body fluids and is subject to the OSHA requirements on blood borne pathogens

ADDITIONAL INFORMATION Ability to assertively interact with and monitor client behavior

Strong interpersonal communication skills; ability to develop and maintain professional boundaries and to interact effectively with clients and staff

Knowledge of available community resources and services to support clients with substance abuse problems

Ability to represent the Agency in community forums and effectively conduct advocacy efforts aimed at furthering the vision and mission of Coastal Horizons Center Knowledge of the laws regulations and policies governing mental health and substance abuse treatment residential services and supportive housing

Ability to demonstrate effective oral and written communication

Strong organization skills; ability to develop organize and maintain schedules

Knowledge and comfort in working with client population

Able to work with basic computer skills

Ability to network and coordinate efforts between treatment medical and other support systems for the clients

Must be able to physically perform the basic life operational functions of climbing stooping crouching reaching pushing pulling lifting standing walking fingering grasping talking and hearing

Must be able to perform sedentary work exerting up to 10 pounds of force occasionally andor a negligible amount of force frequently or constantly to lift objects

Must possess the visual acuity to perform extensive reading and determine the accuracy of work assigned

Must have a valid NCDL and a good driving record approved by CHC insurance provider

Effective placement and retention of clients in the housing program

Completion and acceptance of the Annual Performance Report by HUD yearly

Meeting or exceeding program goals with clients participants in the program

Community liaison and involvement with committees that further the goals of the clients in the community and decrease return to higher levels of care and or homelessness

Decreased number of clients returning to higher levels of care by improving service delivery and needed one to one attention with higher needs clients

Increased connections in the community that support clients after discharge from the…