Social Worker; Child Protective Services

Now Hiring:
Those Who Believe in Keeping Families Together

New Hanover County is committed to making lives better through serving children and families with complex needs by...

Doing what's right: By ongoing assessment and partnering with families to help strengthen them and work to maintain and/or reunite children with their families whenever possible by providing support and comprehensive family-centered, solution focused interventions that will support and build a parent's capacity to protect and nurture their children.

Doing it together: Working cohesively with families, children, community and in-agency partners, and other child welfare entities to support and strengthen families.

Doing it well: Striving for excellence in meeting all mandated standards in a fast-paced but rewarding environment that ultimately seeks to assure child safety, permanence and develop and reinforce protective family units.

Duties in Child Protective Services (CPS) include receiving and screening reports from the public regarding suspected child abuse, neglect and dependency to see if they meet legal criteria for CPS assessments; providing direct services to children and their parents/caretakers through which a timely and comprehensive assessment is conducted to determine if abuse/neglect/dependency exists, and providing for ongoing intervention if warranted; providing protective services to help families keep children who have been maltreated safely at home whenever possible;

applying crisis intervention techniques, assessing risk, and developing case plans to ensure children's safety; entering information into various software systems and ensuring all required documentation, forms and reports are completed and maintained in a timely and consistent manner in accordance with local, state and federal requirements.

90% of field work is done in homes, court, and the community. Must be able to lift and carry a child.

This position holds the opportunity for telework on a partial basis, where the selected candidate will occasionally start his/her workday from home and report directly to job sites throughout the day. Certain meetings or trainings will require the employee to come into the office. The ideal candidate for telework position is a self-starter with strong written and verbal skills and solid proficiency in using modern office technology to perform work duties.

Working for New Hanover County's Social Services Department: New Hanover County's Consolidated Human Services Agency is a single county agency that provides any combination of Public Health and Social Services throughout the county. The Social Services department is comprised of a team of dedicated professionals seeking to serve the citizens of our county through providing essential human services. The department is a part of a dynamic, professional county organization with a clear vision as a vibrant, prosperous, diverse coastal community, committed to building a sustainable future for generations to come.

Ideal candidates for the department of social services have excellent customer service, organizational and computer skills, the ability to problem solve and make critical decisions and above all, an overwhelming desire to serve the citizens of our county.

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all.

Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

Living in New Hanover County, NC:
New Hanover County offers an exceptional quality of life with its picturesque coastal location. Enjoy the stunning beaches, water activities, and a variety of recreational opportunities right at your doorstep. Immerse yourself in the vibrant local culture, indulge in diverse dining experiences, and explore historical landmarks. The county is known for its strong sense of community, excellent schools, and a…