Heavy Tow Operator – Leland ​/ Wilmington, NC

Heavy Tow Operator - Leland / Wilmington, NC

Phillips Towing Service Company is seeking a dependable Heavy Tow Operator to join our team. A valid CDL is required
, and heavy-duty towing or recovery experience is strongly preferred
. Candidates must live within 20 minutes of Leland or Wilmington, North Carolina
. This position provides critical towing and recovery services throughout Eastern North Carolina.

We offer full-time, year-round employment with an established and respected local company that values its employees and supports a healthy work-life balance with reliable home time.

After 90 days of employment, employees are eligible for a comprehensive benefits package, including medical insurance (the company pays 75% of the employee premium), dental insurance, vision coverage, and additional voluntary benefit options.

After one year, employees are eligible for a 401(k) with a 4.5% company match and profit-sharing opportunities.

We provide state-of-the-art equipment, company-paid uniforms, and ongoing training to support professional growth and safety.

If you thrive in a fast-paced, emergency-response environment and enjoy helping others during critical situations, we invite you to join a team that values professionalism, skill, and community service.

• Valid CDL (NC Class A REQUIRED)

• Must live within 20 minutes of Leland or Wilmington, NC

• Heavy tow or recovery experience (REQUIRED)

• Wreck master Training preferred

• Clean driving record

• No felony convictions (to meet Hazmat requirements)

• Ability to pass a DOT physical, DOT drug screen, Clearinghouse query, and comply with FMCSA regulations

• Willingness to work a rotating on-call schedule, including nights, weekends, and after-hours

• Operate heavy-duty tow trucks and recovery equipment safely and efficiently

• Perform vehicle recoveries and transports with a strong focus on safety and professionalism

• Load, unload, and properly secure vehicles and equipment for transport

• Follow all traffic laws, safety regulations, and company policies

• Provide excellent customer service during roadside and emergency situations

• Perform winch-outs, recoveries, and other towing-related services as needed

• Complete required documentation accurately and timely

• Proficient in operating manual transmission vehicles

• Strong backing and equipment positioning skills

• Mechanical knowledge and experience with vehicle systems preferred

• Experience operating heavy equipment and multiple vehicle types is an advantage

• Strong communication, time management, and self-discipline skills