Project Coordinator

# Project Coordinator I## Overview Level Entry Position  Type Full Time Job Shift Day Education  Level2 Year Degree

Travel Percentage None Category Admin  - Clerical## Description Headquartered in Wilmington, Ohio, EMSAR is a fast-growing national field services company providing maintenance, repair and installation services to OEMs in the Healthcare, Life-Science, Self-Service/Kiosk, and Security space. EMSAR’s customer-centric model enables us to customize and deliver the highest quality solutions to our blue-chip and emerging client base. EMSAR’s portfolio of services includes:
* On-site technical field support, including maintenance & repair
* FDA field change orders (“recalls”)
* Bench repair and remanufacturing
* Installation* Call center
* Contract manufacturing and logistics
* FDA compliance and validation
* Project management
* Training and education
** What you’ll be up to:
** We are looking to add a team member who is passionate about making EMSAR’s world better. The Project Coordinator is responsible for solving practical problems and deal with a variety of variables in situations for internal and external customers.  
** This position could possibly be remote outside the Austin area.
** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to assist individuals with disabilities to perform these essential functions:
* Provide exceptional customer service to our internal and external customers by providing predictive and proactive action to support ongoing business needs.
* Increasing ability to provide account direction and make informed decisions with guidance from manager.
* Increasing ability to work independently.
* Assist with tracking and measuring EMSAR performance in relation to contractual obligations and internal expectations.
* Assist with ensuring risks and stakeholder views are managed, documented and initiatives are progressing.
* Documenting, following up and following through on important actions and tasks as assigned
* Participate in Client “playbook” development and updates for Accounts and Service Offerings with the help and guidance from Senior Program Coordinator III.
* As applicable, assist with field resource planning to support Client/Account needs
* Assist in quoting services or projects with existing assigned clients
* Additional responsibilities as requested by leadership## Qualifications
** Discussion of Personal Characteristics and “Fit”
*** Excellent communicator who can clearly and precisely communicate leading questions, instructions, expectations via verbal and written methods to supported internal and external clients.
* Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
* Proven ability in developing and maintaining effective internal and external relationships.
* Personal drive to continually learn and apply new product, service and engagement techniques.
* Act with empowerment and confidence to think innovatively and creatively to provide clients solutions and improve EMSAR processes.#

What we’re looking for:

* Bachelor’s or Associate degree in business or related field preferred.
* 1-3 years’ experience in a related field.
* Proficiency with Microsoft Office Suite
* Service Max/Salesforce experience preferred
** Work environment and Physical Demands
*** Ability to sit, stand, bend, and reach for long periods for time exceeding 4 hours.