Call Center CSR

Job Description

Title: Call Center, Customer Service Clerk

Location: Wilmington, OH Service Center office

Hours: Full-Time, Monday - Friday, 8:30 am – 6:00 pm

Salary: Starting at $18.00 per hour

• Answer calls on a multi‑line system
• Redirect calls to appropriate contacts
• Data entry
• Process driver paperwork
• Assist dispatchers
• Other duties may apply as requested by management

• Ability to multitask and have a sense of urgency
• Ability to type 30 WPM with accuracy
• Dependable and well organized
• Must be computer literate
• Possess strong office, telephone, and communication skills

• Medical/Dental/Vision insurance
• 401(k) retirement plan with company matching contributions
• Paid vacation & holidays
• 1 week of vacation after 90 days of employment
• Vacation lodging at our exclusive employee resorts in Daytona Beach, FL;
  Big Bear Lake, CA;
  Pigeon Forge, TN; and Ocean Isle Beach, NC

R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.

When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.