General Manager

Skills: Hotel Leadership, Resort Leadership, CHA, Food and Beverage, Renovation Experience, Guest Satisfaction, Conference Facilities

About the Staffing and Recruiting Company / The Opportunity:

Join a dynamic hospitality organization renowned for delivering exceptional guest experiences across a vibrant regional market. Our client, a leading hotel brand in the hospitality sector, offers a unique platform to drive operational excellence, revenue growth, and community engagement while overseeing a premier conference facility. This role provides a promising opportunity to shape the strategic direction of a high‑profile property and lead a dedicated team toward sustained success.

Responsibilities:

• Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance.
• Drive revenue through strategic sales, marketing, and revenue management initiatives.
• Cultivate strong relationships within the local community and with key business partners.
• Oversee financial planning, budgeting, and cost control to ensure profitability.
• Champion a culture of service, innovation, and continuous improvement.
• Maintain brand standards and promote the culture of Columbus Hospitality Management.
• Execute a strong convention services plan to optimize revenue, event operations, and event satisfaction.

Must-Have Skills:

• Minimum 7 years of progressive hotel/resort leadership experience, preferably within a major brand.
• Experience with:
  Front Desk, Housekeeping, Laundry, Facility, Food and Beverage, Sales and Marketing, and Guest Service standards.
• Proven track record in revenue generation, guest satisfaction, and team development.
• Strong financial acumen with expertise in budgeting, cost control, and profitability analysis.
• Exceptional communication, presentation, and interpersonal skills.
• Proficiency in Microsoft 365 and industry‑specific hospitality systems.
• Food and beverage leadership experience overseeing independent outlets and convention center operations.
• Prior renovation experience to guide upcoming event center upgrades.

Nice-to-Have Skills:

• Experience with Renovations
• Familiarity with large conference facility management and event planning.
• Knowledge of Columbus Hospitality Management culture and standards.
• Experience in community outreach and local partnership development.
• Advanced insight into hospitality technology trends and guest experience platforms.