Quality Assurance Tech - PCC

Introduction

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Under the supervision of the Quality Supervisor, the Quality Assurance Technician conducts audits on the process, products and systems in the Configuration environment and other areas as required. Using defined tools and scripts, the Tech identifies issues, analyzes those found during testing, and documents the findings. The Technician also provides support in assessment, implementation and maintenance of quality systems and processes that meet or exceed ISO standards and customer specific requirements.

Reports out KPIs as needed to achieve the goals and objectives of the organization.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

• Performs quality audits on the production product and processes in the configuration lab.
• Analyzes, troubleshoots, and documents problems, isolates and finds root causes, drives corrective and preventative actions using quality tools and audits improvements for effectiveness.
• Conducts data analysis and test validations using statistical process control as well as RPN, (risk priority number).
• Audits adherence to standard work and workflow processes. Documenting risks and potential errors.
• Administers the non-conforming database for analysis and reporting.
• Assists operations with COPQ (cost of poor quality) tracking.
• Collaborates with technicians and leads to drive quality, continuous improvement and process controls, including standard work.
• Participates in requirement/design reviews and Quality Assurance strategy meetings.
• Tracking CI Projects - stats, Control Analysis/PDCA.
• Submits proposals for improvements and participate in continuous improvement activities.
• Assists Process Improvement Engineering.

• Degree requirements:
  Associate Degree or the equivalent combination of education and work experience.
• Working knowledge in Hardware and Software configurations.
• Familiar with Microsoft Office software:
  Word, Excel, PowerPoint and Access is beneficial.
• Strong attention to detail for quality adherence.
• Problem solver with ability to research, investigate and problem-solve issues working with multiple people.
• Basic knowledge of ISO 9001 standards with ability to understand the application of the requirements.
• Data management and analytics knowledge.