Full Service Non CDL Driver

Position Summary

To serve our customers by delivering and merchandising products to retailer locations according to established standards designed to increase company sales and profits.

• Orders, delivers, stocks and rotates all products at customer locations according to established standards.
• Invoices customers for sales, collects payment from customers (e.g., check, cash, money order) and secures payment in safe.
• Maintains a good working relationship with customers; account and area managers at Pepsi; and other internal employees at Pepsi (e.g., warehouse employees, sales equipment employees).
• Communicates with retailers and Pepsi management team on issues regarding pricing, products, programs and problems that arise in the store.
• Adheres to all company policies, standards and procedures (e.g., OSHA and safety requirements, AIB and Pepsi standards, Federal/State/Local laws).
• Maintains and completes required paperwork (e.g., Missed Time Verification forms, time off requests, mileage logs, sales reports, invoices); maintains confidentiality of product pricing, customer key locations and other sensitive information.
• Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands. Performs other related duties as required.
• Trains new employees to perform Full Service Driver job duties in accordance with established standards.
• Communicates with supervisors and co‑workers about retailer situations in order to maintain established customer service standards.
• Maintains vendor cleanliness and standards (e.g., change out outdated tags); reports any repair work needed to service department; performs basic vendor maintenance as needed.
• Operates Powered Industrial Trucks (PIT), including motorized pallet jacks and walkie riders, in compliance with safety standards and company procedures.

High School Graduate or General Education Degree (GED)

6+ months of experience

Employee must be insurable to operate a vehicle, as a condition of initial and continued employment

Knowledge of: retail sales environment; beverage industry; stocking, rotating and displaying products; product line. Skills in: external customer service in a variety of settings. Abilities to: work quickly, independently and efficiently without direct supervision; multi‑task; solve problems; adapt to changing tasks and priorities; read (e.g., diagrams, planograms and maps) and communicate effectively with customers and other employees; relate to customers and develop good working relationships;

be trained on a pallet jack, straddle stacker, hand‑held computer and printer and other mechanical equipment; drive a company vehicle, accurately count orders being delivered and payment received from customers; lift heavy product repetitively. Other functions, skills and abilities may also apply.