Senior Supply Chain Manager

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, Timber Tech®, AZEK® Exteriors, Versatex®, fermacell®, and Stru Xure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

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The Senior Supply Chain Manager is responsible for overseeing all inbound and outbound logistics activities for a composite decking and railing manufacturing facility. This hands‑on role ensures the efficient receipt of raw materials, packaging, and supplies, as well as the accurate and timely shipment of finished products to customers. The manager leads logistics personnel, maintains inventory accuracy, coordinates transportation providers, and drives continuous improvement initiatives focused on safety, quality, cost, and service.

The Senior Manager Supply Chain serves as a key leader, coach, and mentor, reinforcing Lean Manufacturing principles and the Hardie™ Manufacturing Operating System (HMOS) to drive employee engagement, standardization, operational consistency, and overall performance improvement.

• Champion a ZERO Harm culture and ensure full compliance with OSHA regulations and company safety policies.
• Actively take part in and support safety meetings, audits, and incident investigations.
• Enforce adherence to personal protective equipment (PPE) requirements and ensure the safe operation of all equipment.

• Manage all outbound shipping activities, including order fulfillment, staging, loading, documentation, and carrier coordination.
• Ensure finished decking, railing, and accessory products are shipped accurately and on schedule.
• Develop and maintain shipping schedules to meet customer delivery requirements.
• Optimize freight utilization, trailer loading, and transportation costs.
• Monitor carrier performance and resolve shipping delays or service issues.
• Ensure compliance with customer routing guides and transportation requirements.

• Ensure receiving documentation is accurate and promptly entered into ERP/WMS systems.
• Coordinate with purchasing, production and quality departments regarding material availability and discrepancies.
• Manage unloading operations while maintaining safety and efficiency standards.
• Investigate and resolve receiving discrepancies, damaged shipments, and supplier issues.

• Direct logistics operations, including storage, inventory control, and material handling.
• Establish and enforce inventory management procedures and finished goods organization standards.
• Optimize finished goods layout and storage utilization to maximize efficiency and throughput.
• Ensure proper handling and storage of composite materials, additives, and finished products.

• Lead, coach, train and develop shipping, receiving, forklift and warehouse personnel.
• Schedule labor resources to meet operational demands while controlling costs.
• Conduct performance evaluations and provide ongoing feedback.
• Foster a culture of accountability, teamwork and continuous improvement.
• Support employee training on safety procedures, equipment operation and quality standards.

• Manage relationships with freight carriers, brokers and third‑party logistics providers.
• Negotiate transportation rates and service agreements when applicable.
• Monitor freight expenses and identify cost‑saving opportunities.
• Track key logistics metrics, including on‑time delivery, freight costs, inventory accuracy and productivity.
• Coordinate inbound and outbound transportation to minimize disruptions to production and customer deliveries.