Commercial Loan Servicing Specialist III Job Wilson area,North Carolina USA,Finance & Banking

Job Summary

The position is described below. Process, monitor, research, mitigate risks, and preserve the data integrity of the operational aspect and the credit documentation of the supported commercial lending portfolios by providing an exceptional level of quality, client service and efficiency.

Essential Duties and Responsibilities

Receive workflow items, retrieve account information, and execute requests.

Exceed consistently production and quality defined goals.

Demonstrate a proficient knowledge of systems and processes while recognizing gaps, and maintaining a growth mindset.

Assist with researching complex issues and provide innovative solutions.

Resolve escalated issues.

Develop positive communication and relationships with peers, partners, and external clients and support initiatives and other duties as assigned.

Motivate, train, counsel, and encourage lower level teammate's consistency of operations.

Recognize downstream implication of work performed and the impact on the success of the company.

Qualifications

Regular or Temporary:
Regular Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

Required Qualifications:

Associate's Degree or work related experience, or equivalent education and related training
Three years of banking or financial services experience, preferably in a high paced, high volume environment
Detail oriented and proficient in basic computer applications such as Microsoft Office software products
Knowledge of regulatory, external, and internal compliance requirements and guidelines
Must be able to communicate effectively across multiple levels of lending personnel, including strong written and verbal communications
Strong time management, problem solving, analytical and organizational skills
Aptitude to read and interpret complex loan documents and loan structures
Sound decision making skills that demonstrate flexibility, resourcefulness and the ability to work independently
Demonstrates ability to work in an area governed by production standards, heavy workloads and critical deadlines

Preferred Qualifications:

A Bachelor's Degree
Five years of previous banking or financial services experience

Benefits

Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
10 sick days (also prorated)
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan

Equal Opportunity

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.