Pharmacy Technician II; Clinical Services - Wilson Community Health Center

THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

Come join our “Family” and be part of providing healthcare In the Community…For the Community.

Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care.

As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and break down barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.

The Pharmacy Technician II - Clinical Services at our Wilson Community Health Center supports the comprehensive clinical pharmacy and enabling services. These services include medication therapy management, medication adherence clinic, value-based model appointments, Medicare Part D counseling, etc. This position will also serve in functions of the dispensing pharmacy as needed. The Pharmacy Technician is expected to maintain a high level of accuracy, communicate effectively with patients, pharmacists, and other healthcare professionals within an ambulatory clinic/pharmacy setting.

In addition to traditional Pharmacy Technician II - Clinical Services responsibilities (prescription entry, medication preparation, and customer service) within the in-house pharmacies, responsibilities include a variety of tasks which include contacting patients by phone for various clinical pharmacy and/or enabling services, maintaining the appointment schedules for the clinical pharmacists, preliminary patient interview during appointments, and data entry into various computer-based or web-based systems for the purposes of documentation or data collection.

The general responsibilities of this position will be to support comprehensive clinical pharmacy and enabling services of the department. These services include medication therapy management, medication adherence clinic, value-based model appointments, etc.

The Clinical Services Pharmacy Technician is expected to communicate effectively with patients, pharmacists, and other healthcare professionals.

The Clinical Services Pharmacy Technician will contact patients over the phone (often times “cold calling”) for various clinical pharmacy and/or enabling services. The purpose of the contact with patients varies from the type of program but may include: appointment scheduling with the pharmacists; reconciling medication lists, allergy and medical conditions; obtaining other pertinent information as directed by the pharmacist; and educating qualified patients about the services and potential benefits.

The Clinical Services Pharmacy Technician (along with the Director of Clinical Pharmacy Services) will identify appropriate patients through on-line databases, wait lists, etc.

The Clinical Services Pharmacy Technician is responsible for maintaining the appointment schedules for the pharmacist and ensuring that sufficient numbers of patients are scheduled. The CS Pharmacy Technician will also perform appointment reminders for patients in advance of the appointment. The Clinical Services Pharmacy Technician will manage the no-showed patient appointments with attempts to reschedule.

The Clinical Services Pharmacy Technician will provide support to the pharmacists providing clinical pharmacy and/or enabling services. This support will include data entry into various computer based or web-based systems for the purposes of documentation or data collection. Additionally, the Clinical Services Pharmacy Technician will (from time to time) begin the preliminary patient interview during the appointment prior to the pharmacist.

• High school diploma or GED.
• National Pharmacy Technician Certification through Pharmacy Technician Certification Board is required.
• Computer literacy.
• Must be self-directed with good…