IT&D Senior Analyst, Wilson

IT&D Senior Analyst, Wilson

City:
Wilson

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

We are seeking a skilled IT Analyst to support, optimize, and integrate IT applications across our manufacturing operations. This role is focused on ensuring robust, compliant, and efficient usage of our manufacturing systems including ERP, MES, LIMS and demand-planning platforms within a regulated GMP (Good Manufacturing Practices) environment.

The ideal candidate will also act as the primary point of contact for Manufacturing Execution System (MES) projects, coordinating cross‑functional teams, managing vendors, and ensuring solutions meet business, quality, and compliance requirements.

This role is not currently sponsoring visas or considering international movement at this time.

• Provide application support and enhancements for SAP (manufacturing modules such as PP/PM/QM) to support manufacturing operations.
• Support and configure MES system PAS‑X for manufacturing execution, batch processing, and integration with SAP.
• Support Laboratory Information Management System (LIMS) such as Lab Ware and chromatographic data systems like Empower—ensuring data flow, integration and validation in compliance with 21 CFR Part 11 and GMP.
• Support demand planning and supply‑chain planning system such as Kinaxis Rapid Response: build workbooks, integrate data, execute scenarios, monitor planning KPIs.
• Develop and maintain interfaces and data flows between these systems (SAP ↔ PAS‑X ↔ LIMS ↔ Demand Planning).
• Participate in system validation (IQ/OQ/PQ), change control, audit readiness and ensure documentation is maintained.
• Troubleshoot production/manufacturing issues, provide root‑cause analysis, implement corrective actions and continuous improvement of system performance.
• Provide training and support to end‑users in manufacturing, laboratory and planning functions; produce system documentation and SOPs.

• Lead MES projects from initiation through deployment and handoff to operations
• Define project scope, timelines, milestones, and resource requirements
• Coordinate cross‑functional teams including Manufacturing, Quality, Automation, IT, and external vendors
• Manage project risks, issues, and change control
• Track budgets, schedules and deliverables; provide regular status reporting
• Serve as the primary liaison between business stakeholders and technical teams
• Ensure adherence to internal project governance and quality systems

• Bachelor’s degree in Information Technology, Computer Science, Engineering or relevant field.
• 3‑7 years’ experience in IT support/analysis in a pharmaceutical manufacturing environment (or similar regulated manufacturing).
• Hands‑on working experience with SAP manufacturing/quality modules (PP, QM, PM) in pharma or process manufacturing.
• Experience supporting an MES such as PAS‑X or similar.
• Experience with LIMS (Lab…