Site Inventory Coordinator

The Opportunity

Hourly Rate
: $24 - $26 per hour
Shift
:
Monday - Friday, 7am - 4pm
Location
:
Wilson, NC

In this role you will work closely with Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission‑based lab work and research protocols that help return time back to science.

• Health and Wellness:
  Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day
  1)
• Time Off:
  Paid Time Off (PTO), company‑paid holidays, choice holidays, etc.
• Financial Well‑Being:
  Flexible Spending Account (FSA), Health Savings Account (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount.
• Added Protection Coverage: critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
• Recognition:
  Celebrate peers and earn points to redeem on gifts and products.

• Education
  :
  High School Diploma or GED required.
• Experience
  : 2+ years customer service, inventory replenishment, or material handling experience (preferred).
• Collaboration Tools
  :
  Microsoft Office experience and ability to learn Avantor and/or customer‑based computer systems.
• Customer‑focused with demonstrated customer service skills and interpersonal skills to support various levels of personnel at the customer site.
• Strong organizational skills, ability to multitask, meet required deadlines, work independently and as part of a team.
• Physical: able to lift around 35lb.
• Cross‑referencing and inside sales experience and knowledge of scientific products and services are a plus.

• Inventory management for consumables, chemicals, samples, etc.; accurate inventory control; process requests leading to inventory movement on and off site; fulfill customer metrics reporting.
• Perform inventory functions such as monitoring slow‑moving and dead inventory, conducting cycle counts, yearly physical inventories, and reporting.
• Provide daily customer service functions and communicate with the customer regarding inventory management.
• Perform purchasing functions as needed: back‑order reporting and expediting, direct factory shipments, third‑party support, managing quotes, document control, records maintenance, resolving open invoices or pricing issues.
• Handle all customer service functions including order entry, reporting, maintaining metrics, and cost‑savings tracking.
• Coordinate shipping activities: ship customer material, handle routine issues, operate basic warehouse equipment, enter shipping information into the customer computer system, equipment inspections.
• Handle hazardous materials and prepare shipping documentation and packaging requirements.
• Interface with customer points of contact, purchasing directors, facility directors, and plant managers.
• Manage consigned, non‑consigned, customer‑owned, or third‑party inventory.
• Utilize Avantor and customer computer systems (SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer specific systems) to fulfill job duties.
• Meet goals and objectives: safety, performance and quality.
• Create programs for enhanced service efficiencies.
• Interface with Avantor Sales Force and manufacturer representatives.
• Document change management.
• Deliver desktop inbound packages to customer contacts.
• Update and maintain Standard Operating Procedures.
• Perform other duties as assigned.

Avantor is an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at r and let us know the nature of your request and your contact information.

Requests for accommodation will be considered on a case‑by‑case basis.