Technician, Process, Operations

Job Description

The Technician (Process), Operations role is an excellent opportunity for individuals with experience in manufacturing and/or packaging operations who are proficient with hands‑on processing and production control activities.

This role is responsible for independently and proficiently executing daily production tasks in alignment with standard operating procedures. It involves following manufacturing and packaging requirements, adhering to Good Manufacturing Practices (GMP), and completing daily tasks according to established procedures under the Operations Manager's guidance while collaborating with team members to ensure safe and timely production of high‑quality products.

The process technician will operate equipment, perform basic equipment set‑up, execute equipment challenges, monitor equipment performance and product quality during production, clean work areas, move materials accurately and efficiently, and perform routine equipment/process troubleshooting.

Successful candidates will collaborate closely with various departments to ensure the smooth and efficient operation of our manufacturing processes and maintain high‑quality standards.

• Operate and maintain various manufacturing and packaging equipment to routinely achieve production standards while following GMPs and SOPs.
• Complete effective line clearance, cleaning and inspection including the completion of required documentation.
• Perform and document equipment challenges per current procedures.
• Complete in‑process product quality checks and inspections supporting the product manufacturing and packaging, validation, and development processes as required.
• Identify equipment malfunctions and process issues; communicate and escalate appropriately for timely resolution to minimize downtime.
• Perform basic troubleshooting of equipment.
• Complete all process related documentation promptly and accurately to meet data integrity requirements.
• Proactively identify potential production issues and take action to prevent occurrence.
• Organize, clean and maintain the designated work area to ensure a clean and orderly working environment.
• Assist in the daily coordination of manufacturing and packaging activities to ensure production schedules are adhered to and customer needs are met.
• Anticipate non‑equipment related production issues and act proactively to prevent occurrence or mitigate potential impact to production.
• Carry out the Manufacturing Division site mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule.

• Conduct all manufacturing and packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines.
• Strictly adhere to all site policies on personal conduct and attendance.
• Follow health and safety policies, including proper gowning procedures and the use of safety equipment.
• Take accountability for personal and others' safety by reporting and resolving unsafe conditions.
• Promptly identify and report any compliance, environmental, safety, and process deviations as appropriate and elevate to appropriate personnel.
• Participate in and complete EHS and quality‑related compliance training in a timely manner.
• Maintain work area compliance with proper housekeeping, material segregation, and personal gowning including required personal protective equipment.
• Document manufacturing and packaging activities in accordance with Good Documentation Practices ensuring data integrity requirements are met.
• Conduct routine production documentation reviews to ensure adherence to Good Documentation practices and Right First‑Time production execution.
• Assist in the investigation, root cause determination, and CAPA implementation for personnel‑related compliance discrepancies noted during day‑to‑day activities and/or audits. Escalate as per IPT management processes.

• Collaborate with peers and other employees at various levels throughout the organization to achieve company, site and departmental goals.
• Maintain a culture of…