Registered Nurse; RN), Senior Director - Quality

Registered Nurse (RN), Senior Director
- Quality

Wilson, NC, United States

Wilson Medical Center

Senior Quality
- Registered Nurse (RN)
Job Type: Full-Time, Days

Your experience matters

At Wilson Medical Center, your leadership, expertise, and commitment to excellence directly shape the quality of care we deliver to our community. As a Senior Quality Officer, you are more than a departmental leader — you are a strategic partner in our mission to make communities healthier. You will guide enterprise‑wide quality initiatives, elevate patient safety, and ensure regulatory readiness across the organization.

Your voice will influence decisions at the highest levels, including Executive Leadership and the Board of Directors.

In this highly visible and impactful role, you will direct the operational, financial, and personnel resources for multiple quality‑driven functions, ensuring a coordinated and system‑wide approach to performance excellence. Your leadership will support clinical and non‑clinical teams, regulatory compliance, and continuous improvement efforts across the enterprise.

• Leading Quality Performance, Accreditation/Licensing, Patient Relations, Infection Prevention, Patient Safety, and Policy/Procedure Management
• Representing the Quality Department in Leadership and Board meetings
• Overseeing regulatory surveys (DOH, CMS, and accrediting bodies)
• Directing performance improvement processes and supporting multidisciplinary teams
• Serving as an internal consultant for Joint Commission, DNV, HFAP, and other regulatory standards
• Developing and implementing data analytics strategies aligned with the Strategic Plan and Quality Dashboard
• Managing occurrence reporting, near‑miss analysis, and sentinel event investigations
• Coaching leaders on Root Cause Analysis (RCA) and fostering a Just Culture
• Leading proactive risk‑assessment strategies and internal communication of patient‑safety issues
• Monitoring patient and family satisfaction and responding to concerns
• Supporting discharge planning, community resource coordination, and chart review for quality, compliance, and reimbursement

To support your leadership and long‑term success, this position includes:

• Comprehensive medical, dental, and vision plans, plus flexible‑spending and health‑savings accounts
• Competitive paid time off and extended illness bank package
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program supporting mental, physical, and financial wellness
• Professional development, continuing education, and leadership‑growth opportunities

• RN license required
• Strong critical‑thinking skills, decisive judgment, and ability to work independently
• Ability to perform effectively in high‑pressure environments
• Experience in quality, regulatory compliance, patient safety, or related healthcare leadership roles strongly preferred

Wilson Medical Center is an Equal Opportunity Employer and is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.