Manager Quality Engineering

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

• Uphold PMI standards, legal requirements, and Environmental, Health, Safety, and Sustainability (EHSS) guidelines.
• Provide on-floor quality support for Reduced Risk Products, ensuring compliance with PMI standards.
• Oversee self-inspection activities using sampling plans, Statistical Process Control (SPC), and digital tools such as Zoom QC.
• Support investigations, risk assessments, and root cause analysis for product and process non-conformities using IOS problem-solving tools.
• Ensure timely resolution of product and material non-conformities through NC-CAPA processes.
• Approve or reject non-conformities and action plans as required.
• Assist in creating and reviewing procedures, work instructions, and quality documents.
• Provide recommendations that support performance objectives and continuous improvement.
• Develop and implement quality improvement initiatives using IOS tools to improve quality, reduce costs, and enhance processes.
• Monitor LOGD costs for semi-finished and finished goods, ensuring timely screening, decisions, and cost booking.
• Resolve critical consumer complaints with a focus on customer satisfaction and process impact assessment.
• Lead and develop a skilled, motivated team aligned with PMI's leadership model.
• Develop qualification matrices and training pathways for all roles.
• Facilitate collaboration across Quality Systems and cross-functional teams to enhance organizational effectiveness.

• Master’s degree in Chemistry, Biological Sciences, Physical Sciences, Engineering, or equivalent experience.
• 5+ years of quality engineering experience in tobacco, food, pharmaceutical, or similar FMCG industries.
• Strong knowledge of manufacturing processes and Quality Management Systems (QMS).
• Proficiency in ISO, GMP, GCP, ICH, and GLP standards.
• Advanced IT skills, particularly MS Office; FDA inspection experience is a plus.

Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly. From PMI's global headquarters in Stamford, CT, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities.

For more information, please visit  Philip Morris International (PMI) is an Equal Opportunity Employer.

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