LEAD TEAM MEMBER PT - in Wilson, NC S24976

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We offer most items priced under $5 and a selection of value items priced above $5. pOpshelf stores offer a rotating selection of seasonal, housewares, home decor, health, beauty, paper and party products, plus assorted candy, snacks, games, electronics and more.

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LEAD TEAM MEMBER GENERAL

SUMMARY:

The Lead Team Member helps maintain a clean, well-organized store and helps create a customer-first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets.

Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.

• Provides superior customer service to exceed the customer's expectations
• Models product knowledge and selling techniques to enhance the customer experience
• Maintains a safe, clean and well-organized store environment
• Assists in merchandising the store in a manner appealing to customers and maintains excitement to shop at popshelf
• Rotates product to create eye-catching displays to drive sales
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience
• Ensures store condense and reset standards are maintained consistently each day to provide a clutter-free shopping experience
• Follows company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operates cash register and scanner to itemize and total purchases, collects payment, bags merchandise, and assists customers as necessary
• Assists customers in self-checkout processes at multiple register terminals
• Cleans the store, takes out trash, dusts and mops floors, cleans restrooms and stockrooms, and helps set up sidewalk displays
• Opens and closes the store under the direction of the Store Team Leader or Assistant Team Leader in the Leader's absence
• Additional duties as necessary in the absence of the Store Team Leader or Assistant Team Leader

• Effective interpersonal and oral communication skills
• Understanding of safety policies and practices
• Ability to read and follow planogram and merchandise presentation guides
• Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages
• Ability to perform cash register functions
• Knowledge of cash, facility, and safety control policies and practices
• Knowledge of cash handling procedures including cashier accountability and deposit control

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred

• Frequent walking and standing
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using ladder)
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings
• Fast-paced environment; moderate noise level
• Exposure to strong scents and fragrances
• Occasionally exposed to outside weather conditions
• Occasionally exposed to wet floor surfaces
• Occasionally exposed to household and industrial cleaning solutions

pOpshelf is an equal opportunity employer.

• Entry level

• Full-time

• Management and Manufacturing

• Retail