Commercial Van Technician

Description

Veterans encouraged to apply. Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience is required.

• Diagnosis and Repair:
  • Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions.
  • Utilize diagnostic tools and equipment to pinpoint problems (scanners, multimeters, pressure gauges, etc.).
  • Conduct thorough inspections of various vehicle systems (engine, transmission, brakes, electrical, etc.).
  • Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding.
  • Repair and replace faulty components following service manuals and manufacturer specifications.
  • Test repairs to ensure functionality and safety.
  • Document all repairs and parts used on service orders.
• Customer Service:
  • Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way.
  • Provide accurate estimates and timelines for repairs.
  • Keep customers updated on service progress and address any concerns promptly.
• Technical Skills and Knowledge:
  • Possess a strong understanding of automotive systems, including their operation, diagnosis, and repair.
  • Stay up to date on new technologies and repair procedures through training and certifications.
  • Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls (depending on experience).
  • Proficient in using various diagnostic tools and automotive repair equipment.
  • Maintain a clean and organized work area, adhering to safety protocols.
• Additional Responsibilities:
  • May perform test drives to evaluate vehicle performance and diagnose issues.
  • May research technical information and consult with colleagues or service manuals to solve complex problems.
  • May recommend preventative maintenance services to customers.
  • Contribute to a positive and efficient work environment within the service department.
  • Other duties as assigned.

• Demonstrates a high 'HQ' (Hospitality Quotient) consisting of kindness, optimism, intellectual curiosity, work ethic, empathy, self‑awareness, and integrity.
• Completion of an automotive technician training program or equivalent experience preferred.
• Automotive Service Excellence (ASE) certifications is a strong plus.
• Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience.
• Strong understanding of automotive systems, diagnostics, and repair procedures.
• Excellent problem‑solving and critical thinking skills.
• Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
• Good communication and interpersonal skills to interact effectively with customers.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Valid driver's license with a clean driving record.

• Career Path – Swickard isn't just a job. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture – Be part of a supportive and collaborative team.
• Growth Opportunities – Opportunities for continued personal and professional growth.
• Competitive Compensation – Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture:
  We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands – Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.