Project Lead - Data Center Services

Job Summary

The Project Lead - Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Project Lead - Data Center Services will drive data center best practices and related industry standards into working processes and procedures as/where applicable. The Project Lead – DCS will act as the on-site coordinator and supervisor of several Crew Leads.

• 1. Directly support and coordinate all scheduled data center MACs based on set DCIT calendar event scheduling
• 2. Implements cable work order (CWO) MACs, testing and certification, and can assist with crafting LV project BOM and scope documents
• 3. Asset auditing and daily error logs
• 4. Provide equipment installation MACs, including device labeling, power connectivity, and LV cable connectivity, and proper cable dressing
• 5. Provide smart-hands assistance as required
• 6. Maintain a safe and secure operating environment within the GPN data center, and report any violations to DCIT immediately as necessary
• 7. Concise, detailed documentation and record keeping relative to asset installation layout, cable plant patch matrix, cable labeling standards, etc.
• 8. Maintain the secure hard drive disk (HDD) bin and log, and ensure compliance with respect to retention practices and notification to DCIT as/when required
• 9. Ticketing and service calls
• 10. Strong skills and familiarity with basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/applications, and data center infrastructure (DCIM) related tools
• 11. Coordinate equipment/material receiving, shipping and RMA processing support as/when required
• 12. Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a weekly basis
• 13. Troubleshooting layer-1 suspected cable plant issues
• 14. Networking, storage, and general power distribution
• 15. Responsible for the development, documentation, and monitoring of performance measures and processes required for audit and operational compliance related to data center best practices and industry standards; responsible for ISO 27001 / 9001 and TIA/EIA-942 certifications.
• 16. Support standard and emergency operating procedures for the data center.
• 17. Ensure maintenance schedules within the Data Center align with best industry standards and are followed and reviewed annually.
• 18. Provide status reporting regarding Data Center service availability, performance, and capacity utilization as required.
• 19. Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
• 20. Coordinate equipment installation and delivery schedules in accordance with set project plans
• 21. Directly participate and provide key input for all data center expansion, migration and decommissioning plan

Basic Hand Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight, and gloves.

Trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt‑ohmmeter, 4‑pair continuity tester and 5‑gang punch tool.

Min: USD $35.00 / Hr. Max: USD $40.00 / Hr.

• Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• 3-5 years working in data centers related to the datacom/telecom industry, operations and administration or related technical field
• General knowledge of telecom/IP equipment and software configurations
• Basic understanding of AC/DC power principles
• Strong aptitude for an independent working environment and high productivity rate
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.
• Must be able to work at heights, off of a ladder, and in confined…