Sprinter Van Service Technician

Description

Wilsonville, OR | Mercedes-Benz | Sprinter | Commercial van | Fleet | XENTRY | Flat rate | Sprinter experience preferred | European brand welcome | Portland metro | Pacific Northwest | Best of the Best | Veterans encouraged to apply | $30 - $55/hr flat rate DOE

• You're an experienced flat-rate technician with Sprinter, commercial van, or Mercedes-Benz experience -- your diagnostic work is accurate, your comeback rate is low, and your quality standard holds under volume
• You're ready to bring that expertise to a Best of the Best Portland metro Mercedes-Benz store where the Sprinter service operation serves commercial fleet and upfitter clients who depend on fast, accurate turnaround

Mercedes-Benz of Wilsonville is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40+ dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Wilsonville or Anchorage, the standard is the same. Do right by people, every time.

• Diagnose and repair Mercedes-Benz Sprinter vans across the full range of systems -- engine, transmission, brakes, advanced electrical, suspension, HVAC, body systems, and upfitter-related components -- using XENTRY/DAS and OEM diagnostic procedures
• Service commercial and fleet Sprinter clients with an emphasis on accurate diagnosis and efficient turnaround -- fleet operators depend on their vehicles and downtime has real business consequences
• Perform multi-point inspections and develop accurate repair plans -- communicating findings clearly to service advisors to support timely guest authorization
• Execute repairs to Mercedes-Benz factory specifications with speed, accuracy, and no shortcuts
• Document all diagnostic findings and completed work accurately on repair orders
• Stay current on Sprinter technical service bulletins, platform updates, and manufacturer repair procedures
• Perform test drives to validate diagnostic conclusions and confirm repair quality before vehicle return

• Sprinter van or commercial van technician experience strongly preferred -- Mercedes-Benz, Ford Transit, Ram Pro Master, or comparable commercial van platform experience all transferable
• Mercedes-Benz or European brand technician experience a meaningful advantage -- XENTRY/DAS familiarity and MBZ factory certifications reflected in rate from day one
• 2+ years of flat-rate technician experience at a franchised dealership or commercial service center -- required
• Strong diagnostic foundation with a low comeback rate -- commercial fleet clients expect first-time accuracy
• ASE certifications a strong plus -- MBZ factory certifications highly valued
• Valid driver's license with a clean driving record

• $30 - $55/hr flat rate, DOE -- rate reflects your Sprinter platform experience, MBZ certifications, and diagnostic depth
• Progressive pay plan -- MBZ factory certifications and tenure increase your rate over time
• Paid Mercedes-Benz Sprinter manufacturer training and certification support
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong technicians grow into senior tech, shop foreman, and service management roles at Swickard
• Employee vehicle purchase and service discounts

• A Best of the Best Mercedes-Benz flagship store with an established Sprinter service operation -- the reputation, manufacturer support, and commercial client base here give a motivated Sprinter technician a stable, high-volume platform to work from
• Portland metro's active construction, logistics, healthcare, and fleet sectors drive consistent Sprinter service demand -- the technician who delivers accurate, efficient turnaround for commercial clients earns their loyalty and their repeat business
• MBZ and Sprinter certifications are recognized and reflected in your rate from day one -- bring your credentials and they move your number immediately
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- define how we treat our technicians and our guests in equal measure