Director of Community Relations - Marketing & Sales

Overview

Welcome to the next generation in senior living,
The Springs Living! Our purpose at The Springs at Wilsonville is to change the way people think, feel and experience senior living. We’ve taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance people’s lives and offer quality services and genuine solutions for seniors.

Relationships: People don’t care how much you know until they know how much you care.

As the Director of Community Relations
, you will be the first connection for older adults and their support networks who are exploring independent and assisted living options. You’ll guide prospective residents through the decision‑making process with empathy and confidence—offering tours, following up on inquiries, supporting move‑ins, and representing the community at events and outreach activities.

This role blends relationship‑based sales, community outreach, and strategic planning, and is ideal for someone who enjoys building trust, telling a compelling story, and making a meaningful impact.

• Develop and execute sales and outreach strategies to achieve occupancy goals
• Serve as a knowledgeable, compassionate resource for prospective residents and referral partners
• Provide personalized tours and maintain consistent follow‑up with prospects
• Track and manage inquiry and prospect data to inform strategy and performance
• Monitor market trends, customer feedback, and competitor activity
• Partner closely with The Springs Living marketing team on local initiatives
• Represent the community at events and cultivate strong relationships with local partners
• Foster a positive, goal‑oriented culture within the community

• Sales and management experience in senior living or a related relationship‑based sales field is preferred
• Basic understanding of healthcare or senior services preferred
• Strong verbal and written communication skills
• Ability to navigate sensitive conversations with empathy and professionalism
• Bachelor’s degree in business, sales, marketing, or a related field preferred
• Ability to pass a criminal background check and drug screening

• Strategic, creative thinker with a proactive approach to problem‑solving
• Genuine relationship‑builder aligned with The Springs Living values
• Experience developing and executing sales plans
• Ability to clearly communicate the unique value of the community
• Big‑picture mindset with attention to detail
• Respect for older adults and a desire to continue learning

All your information will be kept confidential according to EEO guidelines.