Transit Driver

Drive Your Career Forward with SMART Transit

At SMART Transit, we're more than a transportation provider—we're a vital connection for the Wilsonville community. Every day, our drivers help people get to work, school, medical appointments, shopping, and other important destinations safely and on time.

We're looking for dependable, customer-focused individuals who take pride in serving others and showing up when it matters. Whether you have previous commercial driving experience or are looking for a new career path, we'll provide the training and support you need to succeed.

As a Transit Driver, you'll be the face of SMART Transit and play a key role in delivering safe, reliable, and friendly transportation services throughout our community. You'll operate transit vehicles, assist passengers, maintain a safe environment, and provide exceptional customer service every day.

No CDL? No problem. We provide paid training and will guide you through the process of earning your Class B CDL with Passenger and Air Brake endorsements.

• You enjoy helping people and providing outstanding customer service.
• You are dependable and committed to showing up ready to work every day.
• You can stay focused and attentive while performing repetitive tasks.
• You enjoy driving and working independently while being part of a supportive team.
• You value safety and understand the importance of following established procedures.
• You are flexible and adaptable to changing routes, schedules, and passenger needs.
• You want meaningful work that directly impacts the community.
• You are looking for stable employment with excellent benefits and growth opportunities.

Under the direct supervision of the Transit Field Supervisor, the Transit Driver is responsible for operating buses in a safe and efficient manner. In addition, the driver is responsible for providing for the safety and well-being of the passengers.

The Transit Driver reports to the Transit Field Supervisor.

Provide safe and efficient transportation for the patrons of the Transit Department

• Operate the bus on scheduled route
• Pick up patrons on dispatched requests for transportation
• Operate the bus on scheduled activities such as Parks & Recreation Department field trips, special movements
• Respond to medical emergencies and injuries to passengers in a manner consistent with the policies and procedures of the Transit Department
• Operate mail run when required

Maintain buses and vans

• Conduct and document a thorough pre‑trip inspection of the vehicle prior to operation on a daily basis
• Close all windows at end of run
• Fuel bus when required
• Conduct a post‑trip inspection at the end of each shift, including checking the vehicle for damage
• Attend Transit Staff Meetings
• Maintain well‑groomed appearance, including wearing the prescribed uniform and maintaining personal hygiene
• Maintain necessary records including tally sheets, time sheets, and Dial‑A‑Ride and lift logs

Communication

• Acknowledge customers when they enter a city facility by greeting them with a smile and positive tone of voice whether in person, on the phone or in email.
• Gather necessary information to assist the customer. Where possible, handle issues/questions/requests without transferring customer to someone else.
• Seek out answers to questions first; if unsuccessful provide name/contact information of someone who can assist.
• Listen, understand, and clarify to gain in depth understanding of the needs to ensure they are being met.
• Address difficult or contentious issues in a constructive manner.
• Be positive and enthusiastic when speaking with customers.

Respect

• Be courteous and polite.
• Treat customers with dignity and respect.
• Understand customer's expectations and treat them as a priority.
• Actively listen and give customer undivided attention.
• Appreciate differing perspectives, opinions, and needs.
• Demonstrate integrity and build trust through credibility, reliability, commitment, and ethical behavior.

Responsiveness

• Provide prompt and reliable service.
• Respond to phone/email as soon as possible.
• Follow through in a timely manner on commitments…