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Luxury Guest Experience Concierge

Job in Wilton, Fairfield County, Connecticut, 06897, USA
Listing for: Tauck, Inc.
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 45000 - 70000 USD Yearly USD 45000.00 70000.00 YEAR
Job Description & How to Apply Below

Tauck, Inc. seeks a Guest Relations Specialist to be the brand ambassador for guests, travel advisors, and Tauck Directors, both on-tour and post-tour.

You will provide personalized, high-touch service and coordinate cross-functional resources to ensure seamless experiences and lasting loyalty. Responsibilities include frontline support via phone and email, resolving issues with empathy and sound judgment, assisting Directors during disruptions, and guiding guests through protection plan

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