NXE First Line Support Production Engineer - Reticle Handler; CWW N2

Who are we?

ASML US, LP brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, and more energy‑efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers – the world’s leading chipmakers – to reduce the size and increase the functionality of their microchips, leading to smaller, more powerful consumer electronics.

ASML’s headquarters are in Veldhoven, the Netherlands, and we have 18 office locations across the United States, including Wilton, CT;
Chandler, AZ; and San Jose, CA.

The First Line Support Production Engineer is responsible for providing first‑line troubleshooting support to ensure uninterrupted production output. This role involves hands‑on troubleshooting of production issues, escalating issues when necessary, and driving continuous improvement through documentation, analysis, and collaboration.

The role will follow a CWW N2 schedule:
Wednesday‑Friday with every other Saturday from 6:00 pm to 6:00 am.

• First‑Line Troubleshooting & Problem‑Solving
• Spend 75% of time in the Cleanroom supporting production processes and leading troubleshooting actions
• Provide real‑time troubleshooting support for production issues to minimize downtime and optimize output
• Document all disturbances and resolutions accurately for future learning
• Escalate issues to senior FLS when resolution cannot be achieved independently
• Capture learnings from troubleshooting efforts and use them to write & enhance OCAPs (Out of Control Action Plans)
• Execute 'As New' based on input and documentation from D&E/Module PE to ensure product quality meets defined standards
• Perform 'cherry picks' to select and evaluate specific parts for quality and process validation

• Create ETPs (Engineering Test Plans), task lists, and DOs (Disturbance Orders) related to escalation management, tooling maintenance, and troubleshooting
• Advance problem resolution through detailed investigation of recurring issues
• Support and maintain SPC tracking for tooling and products, ensuring data‑driven process control

• Perform pre‑DRB activities as directed by Technical Lead or equivalent
• Support, maintain, and execute the DRB/MRB (Disturbance Review Board/Material Review Board) process
• Create and manage E‑Scraps for scrap parts to ensure traceability and accountability
• Participate in continuous improvement initiatives and projects

• Bachelor’s Degree in a relevant engineering domain (technical experience preferred; prior internship experience in a production environment is a plus)

• Strong troubleshooting and analytical skills
• Ability to pick up structured problem‑solving methodologies
• Exposure to SPC and data‑driven process control
• Ability to document technical issues and resolutions clearly
• Effective collaboration with cross‑functional teams
• Experience in escalation management and technical documentation
• Familiarity with quality processes

• Occasional travel to manufacturing sites and technology forums
• Ability to work in dynamic environments requiring adaptability and proactive problem‑solving
• Work in a cleanroom environment under ISO 9000/14000 standards (full gowning required)
• Work around overhead cranes, forklifts, and motorized pallet movers
• Exposure and occasional handling of lasers, chemicals, ladders, and platforms
• Occasional movement across campus and lifting up to 35 lb
• Moderate temperature and noise levels
• Employees routinely required to sit, walk, talk, hear, use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch
• Employees occasionally required to move around the campus
• Specific vision abilities: close vision, color vision, peripheral vision, depth perception, ability to adjust focus
• Must be able to read and interpret data, information, and documents
• Can observe and respond to people and situations and interact with others encountered in the course of work
• C…