Development Operations Specialist

Development Operations Specialist

Build the systems that help make life-changing support possible for families facing childhood cancer.

Circle of Care is seeking a technology-minded professional with exceptional attention to detail skills to oversee the systems, platforms, and operational processes that power our fundraising efforts. This newly created position is ideal for someone who enjoys solving problems, improving processes, and helping others succeed through smart technology and strong operational support.

If you thrive on organization, data, technology, and making systems work better, we'd love to meet you.

• Position:
  Development Operations Specialist
• Reports To:
  
  Development Manager & Community Partnerships and Engagement Manager
• Status:
  Full-time, Exempt
• Location:
  
  Wilton, Connecticut (office-based)
• Schedule:
  
  Monday–Friday with occasional evenings and weekends
• Salary: $60,000–$65,000, commensurate with experience
• Start Date:
  
  Open until filled

Founded in 2003, Circle of Care provides practical, emotional, and financial support to families facing childhood cancer throughout Connecticut and neighboring regions. Working alongside pediatric oncology teams at regional children's hospitals, our programs help families navigate the many challenges that exist beyond medical treatment.

Each year, Circle of Care serves more than 275 families through emergency financial assistance, educational programs, peer support, family resources, room makeovers, and other services designed to ease the childhood cancer journey. Since our founding, we have provided more than $6 million in direct assistance to over 4,100 families.

Learn more circleofcare.org

The Development Operations Specialist is the operational backbone of Circle of Care's fundraising efforts.

As the owner of our fundraising technology ecosystem, you'll ensure our platforms, databases, reporting, and fundraising systems operate efficiently and accurately. Working closely with the Development Manager and Community Partnerships & Engagement Manager, you'll help transform data into action, streamline fundraising operations, and provide the technology support that allows our team to build stronger relationships with donors and community partners.

This is a newly created role with tremendous opportunity to improve processes, recommend innovations, and help shape the future of fundraising operations at Circle of Care.

• Serve as the operational expert for Bloomerang, Give Smart, Run Sign Up , volunteer management systems, and related fundraising tools.
• Configure, maintain, and optimize fundraising campaigns, events, online giving pages, and peer-to-peer fundraising platforms.
• Recommend and implement platform improvements, system integrations, and operational efficiencies.
• Train and support staff in the effective use of fundraising technologies.

• Maintain accurate donor and constituent records across fundraising systems.
• Coordinate database administration with gift processing to ensure data integrity.
• Develop, generate, and analyze fundraising reports.
• Monitor system performance and improve workflows.

• Administer peer-to-peer fundraising campaigns.
• Support participant registration, team creation, fundraising pages, onboarding communications, and automated email journeys.
• Configure fundraising platforms for events and campaigns.
• Assist with event logistics and on-site support.

• Provide administrative and operational support to department managers.
• Help establish efficient processes across the Development Department.
• Collaborate with Marketing, Programs, Executive Leadership, and volunteers.

What Success Looks Like

• Become the organization's trusted expert on fundraising platforms and development operating systems.
• Ensure fundraising databases remain accurate, organized, and reliable.
• Improve reporting capabilities supporting fundraising decisions.
• Deliver smooth online fundraising experiences.
• Implement meaningful process improvements.